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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
February 26, 2017
Outstanding and Professional Kevin was very knowledgeable and helpful. He was extremely patient with me and made it a wonderful experience. He was very professional. I will be b Kevin was very knowledgeable and helpful. He was extremely patient with me and made it a wonderful experience. He was very professional. I will be back again when I need a new car. More
by Joe B
Employees Worked With
Helpful February 24, 2017
Outstanding! Excellent professional! Carlos is an excellent professional! He listens, which is very rare in a business setting. He truly cares about the customer's concerns. He helped w Carlos is an excellent professional! He listens, which is very rare in a business setting. He truly cares about the customer's concerns. He helped with the buy out of our leased Camry. From day one to the completion of the process Carlos was always genuinely polite making the whole experience very pleasant. We definitely recommend A-1 Toyota! More
by Happy Customer
Employees Worked With
Carlos Orozco
February 24, 2017
Amazing car dealers They're the best and I will give it a thumbs up for the great work they do. The employee are very friendly and helpful when I needed to make my purcha They're the best and I will give it a thumbs up for the great work they do. The employee are very friendly and helpful when I needed to make my purchase. More
by Salam
Employees Worked With
Sunny Dhawan
February 21, 2017
buying a new rav4 easy to do business with salesman and management friendly and helpful third time I bought a new car from A1 and the experience has always been not s easy to do business with salesman and management friendly and helpful third time I bought a new car from A1 and the experience has always been not stressful More
by carm1228
Employees Worked With
February 18, 2017
Quincy is thorough, honest, empathetic, funny -- perfect I returned to Quincy to think through my next vehicle decision. Much had changed since our last visit. My husband died, and my 21 year old daughter I returned to Quincy to think through my next vehicle decision. Much had changed since our last visit. My husband died, and my 21 year old daughter will also need a car post college graduation. Quincy was absolutely sensational. Empathetic, sensible, and warm he is clear about the impact of all the decisions. Ultimately, I decided to lease a 2017 Prius Prime, and will either do the same for my daughter, or purchase a used Prius outright. Everyone on the Team Quincy worked together seamlessly. I couldn't be happier. I have been an A1 Toyota customer since 1995 and I believe that both my kids will stick with Toyota in the next generation. Thanks! Mary Ann Frank More
by Mary Ann Frank
February 16, 2017
Toyota Camry lease Friendly courteous knowledgeable staff. Anxious to please. Excellent service. Quality product. Did not feel pressured by Quincy. (Our salesman). S Friendly courteous knowledgeable staff. Anxious to please. Excellent service. Quality product. Did not feel pressured by Quincy. (Our salesman). Second time around for Camry lease. More
by Camryrave
February 16, 2017
Best place to ever buy a car This was my first time ever buying a new car. Amanda and Angel made this experience very enjoyable. All the staff was very helpful, kind, and knowledg This was my first time ever buying a new car. Amanda and Angel made this experience very enjoyable. All the staff was very helpful, kind, and knowledgeable. Definitely a better experience then I had expected it to be. I will definitely be a returning customer. More then satisfied. More
by Jordanbobbie14
Employees Worked With
Angel Ramos, Amanda Botto
February 09, 2017
Pleasant experience I took advantage of a Toyota promotion to turn in my wife's 2014 Camry lease 3 months early in exchange for a 2017 RAV 4 lease. I initially contacted I took advantage of a Toyota promotion to turn in my wife's 2014 Camry lease 3 months early in exchange for a 2017 RAV 4 lease. I initially contacted Eric Yaworowski at A1 Toyota by phone to confirm the promotion was applicable to me. He in turn set up an appointment for me with Kevin Wright who handled the transaction to my complete satisfaction. Kevin is true gentleman and is very efficient and thorough. He listened to my needs for the new lease and gave me all the information I needed to make a decision. I found Kevin to be a true professional who has excellent knowledge of the cars he is selling. He is an excellent representative of A1 Toyota and I highly recommend him and his dealership. More
by Gene Sorce
February 06, 2017
The best dealership ever I father Austin Phiri am pleased to share to the world that the deal I got through A1 Toyota was the best ever. The customer care that I experienced t I father Austin Phiri am pleased to share to the world that the deal I got through A1 Toyota was the best ever. The customer care that I experienced through the Sales Representative Kevin Wright was nice and good. I now have my ever long awaited Toyota Tundra. I am grateful to A1 Toyota and the staff who interacted with me through out the transaction. I shall also recommend others to purchase a car from this dealership. More
by Aphiri123
Employees Worked With
February 03, 2017
SUPERB SERVICE KEVIN WRIGHT. PROVIDED EXCELLENTSEVICE. KEVIN WAS EXCELLENT & CUSTOMER-FRIENDLY. KEVIN DID A SUPERB JOB IN GOING OVER THE VEHICLE FEATURES. HE IS AN E KEVIN WRIGHT. PROVIDED EXCELLENTSEVICE. KEVIN WAS EXCELLENT & CUSTOMER-FRIENDLY. KEVIN DID A SUPERB JOB IN GOING OVER THE VEHICLE FEATURES. HE IS AN EXCELLENT INDIVIDUAL AND NEEDS TO BE REWARDED. More
by GOBIND
