
A-1 Toyota
New Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,144 reviews
great experience and good patience I had my eye on a nissan rogue and I did not want a toyota. My father wanted me to expand my options and look at other cars. I am very stubborn and ha I had my eye on a nissan rogue and I did not want a toyota. My father wanted me to expand my options and look at other cars. I am very stubborn and had bad attitude with everyone at the moment. Kevin had the patience and was always very polite despite my attitude. He showed me the RAV4 and went over all the features. He was not pushy like other dealerships and push me to like a whole different car i did not want what so ever. Was a great experience. I love the patience and easy going attitude kevin brought. I absolutely love my RAV4 now and happy with my decision. More
Eddie Oliveras was extremely helpful and really responded to our interests and needs for leasing a new car. Also we worked with others who were absolutely great as was extremely helpful and really responded to our interests and needs for leasing a new car. Also we worked with others who were absolutely great as well. More
Camry Se 2017 Me and my husband went to trade in our RAV4 and ended up leaving with a Camry. It was the best car buying experience I've ever had. Amazing people tha Me and my husband went to trade in our RAV4 and ended up leaving with a Camry. It was the best car buying experience I've ever had. Amazing people that listen to your every want and need. I've never had such great customer service! Definitely pleased and will recommend anyone to go there and not any other dealer! Thank you Devon, Adam and Angel! Natalia&Roger :) More
low ball trade in offer, Would not return deposit A-1 Toyota takes A credit card deposit [ $500 ] to hold A car you are interested in.Then they give you a LOW BALL trade in value for your trade .I re A-1 Toyota takes A credit card deposit [ $500 ] to hold A car you are interested in.Then they give you a LOW BALL trade in value for your trade .I refuse to go further on the deal and they play games on the phone trying to belittle you and treat you like a child.Then they DON'T credit my Credit card the [$500 ] DEPOSIT TO HOLD THE CAR they said was 100% refundable.Poor experience More
New cars My wife and I have been customers of A-1 for many, many years. We have been leasing cars most recently but earlier we did also purchase cars from A-1 My wife and I have been customers of A-1 for many, many years. We have been leasing cars most recently but earlier we did also purchase cars from A-1. We have been purchasing and leasing cars from A-1 because they respect the customer and only want to do the best they can to make that customer happy. The people we deal with such as Emerson and John know what they are doing and they provide answers to all questions we ask. The service and support that A-1 provides is the best that I have ever received even when I include earlier car companies I have purchased cars from prior to A-1. A-1 is always available for follow up questions and again the service is great. I will continue to recommend A-1 to all relatives and friends because of the value received in our new cars and for the great service and support. Norman Eagle More
Prius purchase I had a wonderful experience when I recently purchased a Prius Prime. The agent, Danielle Tayler, was fantastic. She was able to straightforwardly ans I had a wonderful experience when I recently purchased a Prius Prime. The agent, Danielle Tayler, was fantastic. She was able to straightforwardly answer all questions and was very accommodating. The process was smooth and aboveboard .. When I brought my trade in to Toyota I forgot to remove my Easypass. Not only did Danielle have the good sense to remove it & hold it for me but she also retrieved my CDs which I had also forgotten. More
Excellent customer services From the moment we walked in the door until the time we drove off with our new purchase, we received amazing service. The employees took time to get t From the moment we walked in the door until the time we drove off with our new purchase, we received amazing service. The employees took time to get to know our needs, budget, and answered any & all questions. We felt no pressure to purchase and were given time to consider all our options. Thank you Emerson, Angel, Mustafa, and Chelsy! More
My Toyota I had a very nice and comfortable experience . I will recommend others to go there at A1 Toyota to look for the car of there dreams, they will find a I had a very nice and comfortable experience . I will recommend others to go there at A1 Toyota to look for the car of there dreams, they will find a very good professional experience. Thank you Mr, Kevin for your help. More
Great car buying experience Very impressive dealership ... upon entering you are greeted with a warm smile and everyone is very helpful. Sales person Mohammad was great and ver Very impressive dealership ... upon entering you are greeted with a warm smile and everyone is very helpful. Sales person Mohammad was great and very professional and personable as well as Carlos the account manager ! More
A plesant journey My salesman Kevin Wright took his time guiding me through the process of understanding all my options concerning my vehicle . Starting with financial My salesman Kevin Wright took his time guiding me through the process of understanding all my options concerning my vehicle . Starting with financial all the way through operational Kevin patiently made sure I understood everything. Carlos Orozco in the finance department , Also worked diligently to make sure I received a great deal and respectful treatment . What a pleasure it was at 84 years old to be treated with dignity and respect unlike my past experiences with other salesmen / finance persons. These gentlemen deserve 10+ rating . Albert Henderson sr More