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A-1 Toyota
New Haven, CT
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,141 reviews
September 05, 2016
Fantastic Mitch was an amazing person, extremely realistic and down to earth. Informed me about all of my potential options and was able to help me drive away m Mitch was an amazing person, extremely realistic and down to earth. Informed me about all of my potential options and was able to help me drive away my new car. He did a great job showing me all the options of the vehicle and was overall great. More
by Sal D'Amico
Helpful September 05, 2016
A great experience-again! I have leased or purchased several Toyota Camrys from A-1 Toyota. Quincy has consistently found the best deal for my budget, and Ken and the staff in I have leased or purchased several Toyota Camrys from A-1 Toyota. Quincy has consistently found the best deal for my budget, and Ken and the staff in the service department have kept my cars running perfectly until I'm ready for a new one! More
by Mike Tortora
September 04, 2016
great experience Everyone at this dealership was extremely friendly and helpful - especially in helping me find the perfect car for what I needed and could afford. Pa Everyone at this dealership was extremely friendly and helpful - especially in helping me find the perfect car for what I needed and could afford. Patrick was awesome. More
by pcoles
Employees Worked With
Patrick Campbell
September 02, 2016
Awesome They all worked really hard in order to get me the best deal they could, and they were always very friendly and trying their best to make me feel part They all worked really hard in order to get me the best deal they could, and they were always very friendly and trying their best to make me feel part of the Toyota family. More
by cncustodio
Employees Worked With
Carlos Orozco, Sunny Dhawan, Angel Ramos, Amanda Botto, Juan Gil
September 01, 2016
A Brand New Car We didn't think we would be able to purchase a brand new care, but with the help of David Bryce, we were able to evaluate several options. David helpe We didn't think we would be able to purchase a brand new care, but with the help of David Bryce, we were able to evaluate several options. David helped inform us about each car we looked at (both Camry's) and the benefits of each, but then let us make our decision. He was very respectful and helpful with our kids running all over the dealership. More
by skankey
Employees Worked With
David Bryce
September 01, 2016
Purchased 2016 Corolla Excellent experience with our purchase!! Mitch out salesperson was awesome and thorough with every detail Angel out finance person was exceptional! W Excellent experience with our purchase!! Mitch out salesperson was awesome and thorough with every detail Angel out finance person was exceptional! Will recommend A1 Toyota to my friends and family!! More
by Ohara
Employees Worked With
Angel Ramos, Mitchell Burban
August 31, 2016
Great experience My car buying experience was wonderful. David Bryce was extremely helpful and not at all pushy or aggressive. He patiently walked me through the leas My car buying experience was wonderful. David Bryce was extremely helpful and not at all pushy or aggressive. He patiently walked me through the leasing process (which I was doing for the first time) and made sure I was familiar with all the technology in my new car before I left the dealership. Carlos was also very helpful in making sure I understood everything about many lease. More
by Kathy
Employees Worked With
Carlos Orozco, David Bryce
August 31, 2016
Another great experience This is the fourth car I've leased through A-1 Toyota and Danielle Taylor took excellent care of me, Angel Ramos was very professional and knowledgea This is the fourth car I've leased through A-1 Toyota and Danielle Taylor took excellent care of me, Angel Ramos was very professional and knowledgeable and I was happy to receive the same quality service I experienced in the past. Danielle is terrific and a pleasure to work with. A-1 service is also excellent and I have never visited their facility without being treated in a very friendly and professional manner. I recommend them highly! More
by Carla326
Employees Worked With
Danielle Taylor, Angel Ramos
August 31, 2016
Got more than what I expected I was on a budget and thought I would walk out with a used vehicle, but I was able to walk out with a new one. The sales department was great and info I was on a budget and thought I would walk out with a used vehicle, but I was able to walk out with a new one. The sales department was great and informative. Kevin Wright in sales was truly informative and explained everything in detail. More
by rnana22
Employees Worked With
August 29, 2016
The best car purchase experience I have ever had!!! The most honest & respectable people we have ever dealt with. Our whole experience was just amazing starting with Jerry Bell, Brenton Fisher & Paul Wr The most honest & respectable people we have ever dealt with. Our whole experience was just amazing starting with Jerry Bell, Brenton Fisher & Paul Wright! It was like a dream!! It's a 10++weI would recommend everyone to experience such a great place. & wonderful people. About 8 guys came out to wave us good buy & tell us to have a safe trip back to Long Island. They know how to sell a car & make you feel great about your purchase. Thank you guys we love our new Highlander Ltd. God Bless you all and the owners of this great place. Keep treating your employees so good they deserve it. 🎊🎊🎊 More
by Emrelyea-Pesante
