
A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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I chose one star because it would not let me pick zero! We purchased a Jeep Wrangler from these scam artists and after only a week of driving it there was a burning smell and a weird pulling feeling coming We purchased a Jeep Wrangler from these scam artists and after only a week of driving it there was a burning smell and a weird pulling feeling coming from the front driver side brakes. We brought it back and they said the brake was "locked up" claimed they fixed it sent us on our way. We weren't even home before the problem happened again. We again brought it back and they claimed they fixed it again. Well I guess the third time is the charm because after the problem continued we brought it to another repair shop where they actually fixed it but of course it was not cheap. However, they were so concerned by what they found they immediately called us to come in. The entire underside of this car is completely rusted and rotted to the point where some parts are stuck to other parts, they called it a disaster waiting to happen and they refused to do anymore work on it. They asked if the car had been in a flood.. We called A Better Way and they said there was nothing they could do. I wish I could say that was the worst of it but it gets much worse. As I was turning a corner the tire completely snapped off the car, it had rusted through, the tow company and state police could not believe we didn't have a horrible accident. The tie rod completely failed from rust and the stabilizer bar which is very important to the safe driving in a Jeep cracked in half. Also the radiator and the water pump have had to be replaced. There is something wrong with the transmission since the car won't go above 25 mph. Apparently according to the last garage the frame is cracked and now there is something wrong with the steering. We have been told the car is not safe to drive so it sits in our driveway, no dealership will take it for trade, we tried. I would not even sell this car for fear that someone would have a terrible accident. We have two more years to pay for this xxx vehicle and of course the Lemon Law does not apply to this car. I would buy a car from an actual junkyard before buying from these guys. More
I don’t even know where to begin. I felt like the whole time we were on a hidden camera show that was to see how many things they can screw you on and at any moment someone was goin I felt like the whole time we were on a hidden camera show that was to see how many things they can screw you on and at any moment someone was going to pop out and say “gotcha”! just kidding. But unfortunately everything bad you read is all true. the attorney general has brought a law suit against them. You can read about it online. Our car is completely broken and they are incompetent on how to fix things. We got a quote from A real mechanic and they quoted us $5000 to fix everything wrong with it. Btw our car is less than 5 years old. They buy junk from auctions and sell junk. More
Completing their online financing I was pre approved for an auto never heard back left 4 texts and never heard back How do you expect to sell autos and after reading the other reviews I am glad they never c an auto never heard back left 4 texts and never heard back How do you expect to sell autos and after reading the other reviews I am glad they never called More
WORSE PLACE EVER PLEASE DO NOT GET A CAR FROM HERE THEY SELL YOU BAD CARS AND MAKE PAY FOR EVERYTHING THEY SHOULD’VE FIXED BEFORE GIVING YOU THE CAR. THEY’RE ALL xxxxxxxx SELL YOU BAD CARS AND MAKE PAY FOR EVERYTHING THEY SHOULD’VE FIXED BEFORE GIVING YOU THE CAR. THEY’RE ALL xxxxxxxx More
Scam artists avoid then at all cost they sell you messed up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my lif up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my life I bought it messed up and they said it was good nothing wrong I brought it back to them to fix the issue... they supposedly fix it but never did I brought it back again with the same problem and they said warranty won't cover it because it was low on oil... no xxx you never fixed the issue now they want me to pay them over 2000 bucks to fix it f this company More
I bought the car on Monday, and I made a big mistake, i did not check the tires too closely. I was reasured since they told me I had a 60-day guarantee. I went to a mecanic (a friend who wouldn't want to s did not check the tires too closely. I was reasured since they told me I had a 60-day guarantee. I went to a mecanic (a friend who wouldn't want to sell me anything useless), and he immediately told me I needed new front tires and a tire alignment. So I called them, they told me to come so that they could check. The same salessman told me that i had nothing to worry about and that they were good and "road legal for some time.". I insisted quite a bit, and then, they told me to come back in 10 days so that the mecanic can check the car but that they couldn't guarantee to cover the cost if they deem it road legal. There is no way that makes 30+ miles. Waste my day so that they will fight with me to not cover the cost. I tried to call them and ask them if I could send pictures to the mechanic to determine it via mail, and they were adamant, no can do. The cars are a good price, some in an ok condition but I highly adice to carefully check the car before buying it and to get a 2nd opinion right after you buy the car from another mechanic. Be prepared to fight to get them to cover the cost included in the guarantee. It's a shame because I had a mostly good experience with them up until that point. Tldr : Tires are 5 years old, original tires of the car, 58 000 miles, cracks everywhere, thread really thin, and according A Better Way, completely ok. More
This is my third car I buy from Better Way, granted , these are used cars as such there are issues that need to be addressed. One characteristic that makes me return is that everyone is genuinely trying these are used cars as such there are issues that need to be addressed. One characteristic that makes me return is that everyone is genuinely trying to help. That is their livelihood and they know it . There are problems, there are solutions and then there is customer service, I venture to say that despite the negative feedback we be hear, their customer service is up to the challenges, I will be back to BW whenever I’m in the market for another car. Thank you More
We started the purchase of our vehicle from them back in August 2023. They sat on our deposit for 8 weeks before they finally had the car ready to go. Claiming lie after lie that parts were needed and then August 2023. They sat on our deposit for 8 weeks before they finally had the car ready to go. Claiming lie after lie that parts were needed and then it was gonna be ready and something else was wrong and they needed more parts. After driving the car for a week numerous warning lights began coming on and when we brought the car to a legitimate mechanic we found that they actually cut wires and electrical taped some together to basically sell the car without any warning lights coming on. Our mechanic can’t even diagnose the problem with the vehicle that keeps stalling without us paying $600 just to fix the wiring and then any other work that needs to be done on top of this. As follows is the report from the mechanic- Original Request Engine Diagnostic. Customer States Vehicle Hesitates And Has Loss Of Power. Concern Verified. Scanned Vehicle For Faults And Found Multiple Faults For Camshaft Sensors On Intake And Exhaust Side, As Well As Throttle Body Codes. Upon Visual Inspection Found Camshaft Sensor Connector On Intake Side To Have Damaged And Spread Pins. Additionally Camshaft Sensor Harness On Exhaust Side Has Been Damaged Exposing Bear Wires Which Were Touching Each Other And Creating A Short Circuit Condition. Furthermore Throttle Body Wire Harness Had Also Been Damaged And Poorly Repaired. Recommend Replacing Both Camshaft Sensor Connectors As Well Throttle Body Connector And Retest. DO NOT PURCHASE A CAR FROM THEM. WE HAVE AN ATTORNEY INVOLVED AND WILL BE FILING A LAWSUIT AGAINST THEM AS WELL AS WORKING WITH THE ATTORNEY GENERAL TO PUT THEM OUT OF BUSINESS. FEEL THIS COMPANY IS AS SHADY AS YOU CAN GET… More
I DO NOT Recommend This Place To Anyone. I’ve been there so many times to fix a 2018 Nissan Rogue because the check engine light keep turning on and the best part of it all Communication is I’ve been there so many times to fix a 2018 Nissan Rogue because the check engine light keep turning on and the best part of it all Communication is very poor. More