ALM Kia South

The dealership has a referral reward program that they did not honor in regards to my purchased. I would like to know why. did not honor in regards to my purchased. I would like to know why. More

This dealership admittedly damaged the car on all sides during the buying process. The excuse given by management is “these young salesman aren’t careful sometimes” and “That’s why you should have bought i during the buying process. The excuse given by management is “these young salesman aren’t careful sometimes” and “That’s why you should have bought it on my first visit”. The dealership obviously had a problem with me comparing offers and not buying until I was able to secure insurance which is normal shopping practices. As a solution, salesman manager also offered me to pay for it myself out of pocket and said they would make no adjustment on the price or deal. In any other industry, if the product is damaged, the price would not remain the same and the dealership would use better customer service rather than rolling the cost to me. This was a purposeful shady hateful retaliatory gesture. This dealership expected me to make a 5+ year financial commitment over the weekend, which is unreasonable. To top it off, they ran several duplicate credit inquiries on the day of purchase, after I had already gone through the approval process. This seemed like an intentional move to hurt my credit profile and future creditworthiness. Lastly, I received the car after what they called a “full detail,” but it still had sticky marks from no-smoking stickers on the center console from when it was used as a rental car, which hadn’t been cleaned. For a $40k purchase, I expected much better. More

Lack of information avoided my phone calls never returned any of my phone calls whenever I reached out vehicle fluids were not topped off any of my phone calls whenever I reached out vehicle fluids were not topped off More

I requested that the car documents be sent to me by email, and the finance department agreed. Since then, I’ve called the salesman several times and emailed the finance person, but I’ve received no res email, and the finance department agreed. Since then, I’ve called the salesman several times and emailed the finance person, but I’ve received no response. The only reply I got was from the salesman, who said, “Sure, I will handle it,” but nothing has happened since. More

The team make everything for you have satisfied, is a great dealership with an excellent service department, and with the better focus to help in every way possible! great dealership with an excellent service department, and with the better focus to help in every way possible! More

They promise you prompt and quality service. Took my car in late August didn’t get it back till today. Not by the lack of trying!!! I kept getting transfer to everyone that had a full mailbox. I Took my car in late August didn’t get it back till today. Not by the lack of trying!!! I kept getting transfer to everyone that had a full mailbox. I asked that they also replace my windshield blades; they said it would be 70 dollars, after have my car more than 2 1/2 weeks and a couple dozen unanswered calls I finally was able to talk some one. When my husband gets there to pick up my car they charge him 115 dollars and some change for the blinds. 30.00 was installation fee. After all the xxxx they put me through the least that they could do was give me the wipers for free. They left areas they touched with dirty hands. I will never go to this dealership again. And if you don’t take me heed. You’ll walk away with the same bad taste as I have. Heed this warning More

I have bought a new and traded in my old car with ALM Kia South. After 25 days my traded in car has not been paid off by the dealership and my credit is taking a hit. After calling in three times their bus South. After 25 days my traded in car has not been paid off by the dealership and my credit is taking a hit. After calling in three times their business office and general line and getting some generic meaningless answers I am at a loss about the next step. More

I recently received an email from this dealer regarding (specific car model and service) and wanted to share my feedback Firstly, i appreciate the promptness and clarity information provided, the detai (specific car model and service) and wanted to share my feedback Firstly, i appreciate the promptness and clarity information provided, the details about the vehicle's features, pricing and available promotions were comprehensive and well-organized, making it easy to understand the options available More

My kia was stolen twice need I say more paid more out of pocket than the insurance pocket than the insurance More

I love Kia south Jawon is very helpful and respectful every time I go I leave satisfied Thanks Kia South Union City every time I go I leave satisfied Thanks Kia South Union City More