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Access Ford of Corpus Christi

Corpus Christi, TX

4.5
2,436 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,436 reviews

August 27, 2022

Very friendly staff. Didn't wait too long for my car oil change. Was offered a beverage (: More

by DERRICK_SOTO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get her name she Gave me my payment for my service
Aug 29, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your 5 star review! We appreciate you choosing Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 26, 2022

Is the best very friendly good customer service very professional delivery on time thank you More

by ROBERTFRANCO58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesika Mejorado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Chapa
Aug 29, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

August 25, 2022

Great customer service. Terry Harris went above and beyond in assisting us with the purchase of a new car. More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for choosing Access Ford Lincoln of Corpus Christi! Congrats on your new purchase, and let us know if we can be of any more assistance! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

August 25, 2022

Johnathan was my advisor. He was not only RUDE but the whole experience was awful. He forgot about my vehicle which i had an appt for an oil change and three hours go by and More

by BRITTNEYJSIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan. 0. Stars!!
Aug 28, 2022 -

Access Ford of Corpus Christi responded

Thank you for this feedback, Brittney. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Barry Beard Service Director barrybeard@lithia.com

August 24, 2022

I was not impressed with the service department. After 2 hours of waiting for the oil change to be finished, I went to the service desk. I was told that they were putting the oil filter on right the More

by behrenscathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Aldridge
Aug 28, 2022 -

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Barry Beard Service Director barrybeard@lithia.com

August 19, 2022

This is a fantastic dealership. Luke is a great salesman! Would buy from him again! More

by ZLOZANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Chapa
Aug 22, 2022 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

August 18, 2022

Lack of professionalism Incomplete work Poor communication Poor phone service Poor customer service Lack of transparency and honesty Poor organization More

by Commander
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elizabeth Garza
Aug 22, 2022 -

Access Ford of Corpus Christi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Barry Beard Service Director barrybeard@lithia.com

August 16, 2022

Very had state inspection done. Did in what I would say in a timely manner. More

by BRENN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Access Ford of Corpus Christi responded

Brenn, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 15, 2022

Will not call back regarding a Brocken driver’s mirror, in emailed and called. I’m been ignored. More

by GRACE5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Lerma
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Access Ford of Corpus Christi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Please call me to discuss further. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

Aug 19, 2022 -

GRACE5 responded

Called into today August 19 as I still had no reply. Spoke to Scott, and Rick .

August 15, 2022

I find them very good. Maybe a little expensive when it comes to labor to replace parts when you order parts from them. More

by CMATLOCK2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

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