Access Ford of Corpus Christi

Greg was very helpful and open minded on helping me get what I wanted. The sale was quick, easy and there was no back and forth haggle. what I wanted. The sale was quick, easy and there was no back and forth haggle. More

The best service ever!!! Loved the customer service, everything was done on line and was so happy that I didn’t have to leave my home to pick up my car and to drop off my trad Loved the customer service, everything was done on line and was so happy that I didn’t have to leave my home to pick up my car and to drop off my trade in. Additionally Mr. Rodriguez who drove my car to me took the time to show me all the features and updated the Blu tooth feature and set up the Ford Pass app on my phone. The finance manager Golden Gonzales was extremely helpful and made it easy to get my financing approved. I will definitely purchase another car from Access Ford. Thank you !!! More

Customer service was not good. We were told our call would be returned several times and never heard back. We made the service man mad by calling 2 times a day. We were just concerned. Yes we should not would be returned several times and never heard back. We made the service man mad by calling 2 times a day. We were just concerned. Yes we should not have called, but neither of us knew the other had called. I apologized for that to him when I picked up the truck. We felt because he was mad he was putting us off. I contemplated not to write this as he and I have since talked and apologized but still these type of issues will still come up and I believe customer satisfaction is a big part of doing this type of work. I was worried at first because I have a vehicle that I purchased the oil change plan and didn’t want the employee to get mad at us for mentioning this . Don’t want any retaliation for trying to help Ford and it’s employees to remember without the customer you don’t have a job. Our issue is resolved on my end and I believe on his as well. We all have bad days. More

Good job in oil change, but didn’t fix the recall repair work. Problem with car matches recall definition! Computer analysis of this problem is insufficient! work. Problem with car matches recall definition! Computer analysis of this problem is insufficient! More

My Salesman & Finance Manager Report Card I date back to D.C. Rachel Ford and Bob Lacey Ford in Robstown. I bought many vehicles from Simone Lerma and once he passed away, I've bought my Ford I date back to D.C. Rachel Ford and Bob Lacey Ford in Robstown. I bought many vehicles from Simone Lerma and once he passed away, I've bought my Fords from Rick Lerma. I will say that Rick inherited many of his dad's attributes. Especially, he learned and practices top caliber people's skills. He goes way above and beyond what the average salesperson does. He also follows up after the sale to ensure that you are pleased with what you purchased; plus, assures you that he is always ready and able to help you. I am 82 and my wife, Eunice, is 82. Both Rick and the Finance Manager, Ruben Martinez, worked really hard on a very difficult trade to get Eunice back into a Ford Edge Titanium. Both of your employees are highly ethical and honest men who are very patient when dealing with us elderly. More

Get as much as you can from the customer I feel the finance manager took advantage of me although I realize I signed all documents. I am 83 and times I don’t think as a good I used to. I feel the finance manager took advantage of me although I realize I signed all documents. I am 83 and times I don’t think as a good I used to. More

Great experience working with Luke Person. He was extremely helpful and answered all our questions. Receive a reasonable offer for our trade. Israel Nanez make the paperwork signing quick and pain extremely helpful and answered all our questions. Receive a reasonable offer for our trade. Israel Nanez make the paperwork signing quick and painless! More

Mr. Bolster was a no BS salesman was straight to the point showed me what I was looking for and made it happen! Great service! point showed me what I was looking for and made it happen! Great service! More

GREAT AS ALWAYS!! Professional, helpful, friendly as always. Just there for an inspection. I will be back in a few weeks for routine maintenance. Great job as always Professional, helpful, friendly as always. Just there for an inspection. I will be back in a few weeks for routine maintenance. Great job as always. More