Access Ford of Corpus Christi

Great place staff was friendly and they performed the maintenance on my vehicle very fast maintenance on my vehicle very fast More

Not very enthusiastic about selling a truck that's been sitting in their lot for a long time. sitting in their lot for a long time. More

I would give this a 0 star review but that was not an option. This shop did as possible as bad as possible then told us we could bring it back to correct the problem. I’m still waiting for a return call option. This shop did as possible as bad as possible then told us we could bring it back to correct the problem. I’m still waiting for a return call from the many times I called to arrange to get it fixed . Took the truck to another body shop to get an estimate on what it would cost to repair the repair and was quoted over $4000.00 which is what the original insurance check was for. Plus Access Ford called the insurance company and requested and received more money . The right front fender was supposed to be replaced but wasn’t , several dents we’re painted over but not fixed because they didn’t want to take it to the place where we had it undercoated to have it redone because it’s impossible to match . The back right tire was replaced but we had to pay for that our selves Talked to a lawyer who mailed a letter to the company . Received a return from Katelyn Gwin . The body shop informed her that we were supposed to call the insurance company and request more money to make the repairs that they didn’t do right the first time . Of course the insurance company had already paid for the repairs and refused to pay for their screw up . So the paint job done by access fox has runs in it and looks like it’s melting off even though it is dry .The front fender was not replaced Ed and fixed poorly . And several dents are just painted over snd not repaired even though they were pointed out the day we picked up the truck snd told to call a reschedule to fix . Yet somehow this was our fault . So Katelyn Gwin Lithia does not care and your email should reflect this.your company gives very poor service . Also I now know that it’s common knowledge in the Corpus Christi area that Access Ford has. Really bad reputation for quality work and I’m going to do my best to spread that word. The only reason I went in the first place was I bought my car there several years ago and had gotten good service before . What a difference a few years make . More

Outstanding Service from Miranda,Lacy and Belle. Great Team, Great Service and Very Pleased. Will Return Great Team, Great Service and Very Pleased. Will Return More

The service on my truck was excellent. My service writer contacted my independent extended warranty provider and was able to repair more than was expected. My service writer contacted my independent extended warranty provider and was able to repair more than was expected. More

Great service, quick response. Got in and out. Kept me up to date on service Got in and out. Kept me up to date on service More

Friendly people that know what they’re doing they ask you what more do you need they do there work steady great coffee what more do you need they do there work steady great coffee More

Service employee mistakenly looked for the wrong issue when in an invoice from before the time that it was last in it clearly states the actual problem the truck was having and still the service employee when in an invoice from before the time that it was last in it clearly states the actual problem the truck was having and still the service employee puts something else that has nothing to do with my vehicle. Highly disappointed on having to pay $190 for nothing and for the mistake the service employee made. Will not recommend this dealership to anyone I know they unfortunately also steal any valuables in your vehicle you leave with them to service. That is disgusting but I am sure Access Ford is not the only dealership like that. But I will say the professionalism was there even though they kept giving me the run around when I tried speaking to a service manager. Let me also add who forgets to put the dipstick back in!!!! More

We had a great experience and Terry was awesome! Very professional and knowledgeable of any questions we had. Very professional and knowledgeable of any questions we had. More

Just wanted to share what a great experience was purchasing my new truck with Terry (Terrence Harris) from Access Ford in Corpus Christi. I’m the kind of the person that normally doesn’t enjoy the d purchasing my new truck with Terry (Terrence Harris) from Access Ford in Corpus Christi. I’m the kind of the person that normally doesn’t enjoy the dealerships experience when buying a new car due to pressure, lack of transparency and harassment from some type of vendors BUT, let me tell you, there are exceptions! Terry exceeded my expectations, he was very quick replying my emails and always very straightforward and professional during our price negotiations, no pressure or harassment. I highly recommend you having a chat with Terry if you are looking for a new car, he is the person you want to talk with. Nice job Terry, I will for sure reach out to you on my next car purchase. More