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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,811 Reviews

1,811 Reviews of Access Ford of Corpus Christi - Service Center

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May 11, 2021

The service manager we dealt with was Ben. Ben was very polite and accommodating - arranging for the parts needed to be on hand (had to be ordered), scheduling the work at our convenience, arranging for a More

by BKHOEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Byrne
May 12, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that Ben had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 10, 2021

Great service. Fast and great customer service opened early because customers were lined up get all my truck needs for this dealership. Thanks. Will be back! More

by CARLCARROLL81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter, John Hawkins, Larry Cluff
May 10, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 09, 2021

Great service. They valued my time and were professional and courteous. Nice area to sit while waiting for my service. Car washed and vacuumed nicely More

by LKG1387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 06, 2021

My car was serviced and State inspected in a timely manner and I was very pleased with the courtesy and professional job. I will always use Access Ford. More

by DJWMATHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Access Ford of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for taking the time to leave us a five-star rating. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 05, 2021

It was absolutely horrible. Had my truck towed in on 4-26-2021. Didn't hear anything back until I was finally called back 4-30-2021 evening time. Was told the truck is ready, called back 5-3-2021. Wa More

by JUSTINP1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Richter
May 23, 2021 -

Access Ford of Corpus Christi responded

Justin, thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. David Byrne Service Manager AccessFord.com 361-265-FORD

May 04, 2021

Every time I walk into the lobby I am immediately helped and greeted by the staff. They are very professional and kind. The services there are also very quick. More

by SONIA.GONZALES84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
May 05, 2021 -

Access Ford of Corpus Christi responded

Sonia, thank you for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 03, 2021

One of The service people at the counter had no idea what service was needed on my truck according to mileage . Second time this has happened. That’s just sadly unprofessional! More

by PATRICKKONARIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Access Ford of Corpus Christi responded

Patrick, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this. David Byrne Service Manager AccessFord.com 361-265-FORD

April 28, 2021

Great Dealership would definitely recommend, they get you in and out . Appointments are a plus when going in for services. Very nice and helpful with all customers. More

by LETTYMONTALVO2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Access Ford of Corpus Christi responded

Thank you, Letty, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 27, 2021

Jesus is a great service writer and the service I received was Lincoln quality! I was offered a ride back to my house after dropping off my car. I was so impressed that I left my sons Buick for an oi More

by POPEORSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Apr 27, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear Jesus and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 26, 2021

Stopped by to see if the service dept could get my truck serviced Coming back from the valley at 3:00 Roy got me in and got me out very quickly More

by MLMERKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Apr 26, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that Roy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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