Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,680 reviews
My Review of Acton Toyota of Littleton: I wanted to My Review of Acton Toyota of Littleton: I wanted to buy a new car for myself. I made three different visits to the dealer's location. Every visit h My Review of Acton Toyota of Littleton: I wanted to buy a new car for myself. I made three different visits to the dealer's location. Every visit helped me. I took few test drives. All these steps were extremely important to take right decision. Finally I bought Prius II 2010 model and am very happy with the purchase. Sales associates at this location were knowlegable and very patient. I have truely enjoyed working with John Bohr. He is a very professional sales person and I would strongly recommend him to folks interested in buying cars from Acton Toyota of Litteton. Acton Toyota of Littleton really knows how to take care of their customers. Plenty to things around to keep my boys busy. Thanks!! More
We bought a new 2011 Sienna XLE this past year at Acton Toyota after considering the Honda Odyssey and talking to one or two other Toyota dealerships. The experience at Acton Toyota is just simply much be Toyota after considering the Honda Odyssey and talking to one or two other Toyota dealerships. The experience at Acton Toyota is just simply much better than anywhere else. You don't have to play all the silly games that amazingly now in 2011, a lot of car dealers still seem to play. Everything is straightforward and professional. The dealership itself is extremely nice as it is just about brand new. I've had the Sienna in for service once so far, and the service side of their business may even be better than the sales side. You are treated like a guest from the time you pull up. To top it off, you are given a voucher to enjoy a complimentary breakfast or lunch in their cafe. We're talking made to order food from a chef and Starbucks coffee here, not a vending machine. Amazing, I actually look forward to the next time I get to come in for an oil change. Acton Toyota is what all car dealerships should strive to be. More
Just went in for the 10,000 mile service on my Sienna. I was in and out in 80 minutes! Everybody was super friendly, right down to the men making yummy food upstairs in the cafe. Plenty to keep my young son was in and out in 80 minutes! Everybody was super friendly, right down to the men making yummy food upstairs in the cafe. Plenty to keep my young son and me occupied, including a playroom for the little ones. The service tech even took care of my request for a sample of used oil so I could have it tested at a lab it to check my oil change intervals (OK, maybe I'm a freak, but 10,000 mile oil change intervals scare me!). Acton Toyota of Littleton really knows how to take care of their customers. Thanks!! More
The dealer has big and well organized space for various functions including comfortable and roomy wating area for service. The dealer was friendly and strainght forward on the prices, financing options, an functions including comfortable and roomy wating area for service. The dealer was friendly and strainght forward on the prices, financing options, and recommendation on the vehicle options. It was nice good experience. More
This is our second new car purchase from this dealership. Both sales were handled very well and were done so with no pressure. For this most recent sale, Scott Doherty helped meet our needs and desires wit Both sales were handled very well and were done so with no pressure. For this most recent sale, Scott Doherty helped meet our needs and desires with professionalism. Our questions and requests were answered and quickly addressed. When Scott said he would do something for us he did so as rapidly as he could. Scott assured that all details were taken care of promptly. Doing business with Scott and Acton Toyota was a hassle free experience. More
Excellent customer service. Had car ready for me when arrived to test drive, despite heavy snowstorm day before and car only received in trade day or two before. Impressive showroom and great facilities arrived to test drive, despite heavy snowstorm day before and car only received in trade day or two before. Impressive showroom and great facilities for customers waiting for service or sales. Greg McHugh, my sales person, is very personable. I traveled approximately 100 miles to purchase this car and was very happy that Greg had the car and papers all ready to go when I got there a few days later to pick up the car. I recommend this dealership without reservation. More
I gave this grade to this dealership because it is a superb business to do business with; that's why I purchased my vehicle at this dealership after a visit of 12 other dealerships. I've found this deal superb business to do business with; that's why I purchased my vehicle at this dealership after a visit of 12 other dealerships. I've found this dealership to be highly concerned with customer service, first and foremost. More
I called Acton Toyota on Monday to see if I could bring the Matrix in for a State Inspection. Michelle, who answered my call, was very helpful and told me I could bring the car in any time and that they c the Matrix in for a State Inspection. Michelle, who answered my call, was very helpful and told me I could bring the car in any time and that they closed at 6pm. I brought the car in at 11:30am. There was one car being inspected before me and then I was done. Brian Crowley also helped me with my appointment for Thursday for the Yaris for it's State Inspection and 5,000 maintenance service. Neil Schwartz helped me with the Yaris. I was finished within less than an hour. I cannot say enough about the professional, welcoming atmosphere I have experienced at Action Toyota. The entire staff is wonderful. I trust these people with my cars and will continue to bring my cars to Acton Toyota for future maintenance. More
Valet greets you as you pull in....walks you to and opens the door....lots of service reps no wait......free home made lunch, coffee, juice and donuts while you wait.....accurately judge wait time.....will d the door....lots of service reps no wait......free home made lunch, coffee, juice and donuts while you wait.....accurately judge wait time.....will do last minute on the spot work....comfortable waiting areas....wifi.....tv......honest....had some extra air from a previous job that was affecting my heat....they figured it out and fixed as no charge.....every one in the place is courteous and friendly....really the best dealership that I have ever experienced.....would HIGHLY recommend Acton Toyota..... More
Requested (on-line) info on 2011 Prius - Chat person said she's check and if available she's email me the info - I said I was only interested in the 2011 prius. Got email saying my query was routed to int she's check and if available she's email me the info - I said I was only interested in the 2011 prius. Got email saying my query was routed to internet sales Internet sales person sent another email with quotes on 2010 Prius I sent messages saying I was not interested, wanted info ONLY on 2011 Prius Have sent both polite and rude messages requesting that they stop sending email to no avail, they keep coming Still no info on the 2011 Prius Absolutely unresponsive to prospective customer communications May be indicative of attitude toward actual customers More