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Acton Toyota of Littleton

Littleton, MA

4.3
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

February 12, 2021

Our service agent , Chris, and the team of mechanics went out of their way to accommodate our request to replace two car batteries in a totally contactless way, letting us stay in our cars! It was greatly ap More

by Dave D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Acton Toyota of Littleton responded

Thank you for the outstanding 5-star review! Our team is always happy to assist!

February 12, 2021

Acton Toyota provides great service and was able to acquire a hard to find Tacoma just like I wanted quickly. Ken also provided prompt emails and personalized videos to answer all my questions. More

by Tacokid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Acton Toyota of Littleton responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

February 11, 2021

This is the second car I’ve purchased from Acton Toyota of Littleton. I also was a customer of the service department for years. All individuals I have interacted with since 2009 have been highly professio More

by Mamie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Burke
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We look forward to seeing you next time!

February 11, 2021

A very positive experience purchasing a new vehicle at this dealership. They were more honest then a Ford dealership I used to go to and honored a promise from months ago (even though it was not in their More

by Jay S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gormley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Downing, Jonathan Monahan, Scott Bristol
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We are glad you had a great experience. Our team is always happy to assist!

February 11, 2021

*very* expensive - over-priced repairs. Was looking for oil change - and $1200. later I obtain my car back yes, with some brake work done... I feel taken advantage of... This is my first experience with th More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Acton Toyota Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra was very pleasant to deal with.
Feb 17, 2021 -

Acton Toyota of Littleton responded

I’m sorry to hear about your experience with us. Customer service is our #1 priority, and we would appreciate the opportunity to re-earn your trust. Can you please call me directly so I can gather more information regarding your visit to our dealership? Thank you! Glenn Hoffman General Manager 978-431-5821

February 11, 2021

I had a great experience buying my new car here. Everyone was friendly and helpful, and my sales associate Rick was a pleasure to work with. More

by mybellemichelle88013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Hoffman, Jack Burke
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you for the outstanding 5-star review!

February 09, 2021

Service was terrific. Kim at the Service Desk was very helpful. Got back to me quickly as service was being performed. The mechanics did a great job. More

by pmulhollandusaf55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

February 09, 2021

Steve Kiviat and Shawn Gormley are both phenomenal, I can’t express enough how grateful I am to have been able to work with them on my new lease! I have always loved coming to Acton Toyota, and truly fee More

by stephanie_morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gormley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kiviat
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you for the outstanding feedback! We are always happy to assist!

February 08, 2021

I planned to replace the broken plastic holder underneath the 2010 Camry car because I see it was bent down toward ground which generates friction noise, but the service manager told me technician managed to More

by wuxiaohou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

February 07, 2021

Ken was very professional and honest!!! No pressure at all. Showed us exactly what we were looking for. Would highly recommend Ken!! Thank you again! More

by Chris N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you for the recommendation! We are always happy to assist!

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