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Acton Toyota of Littleton

Littleton, MA

4.4
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

December 13, 2020

Always a great experience. Everyone is friendly and pleasant. Easy to make an appointment for service. Service is convenient any quick.I will definitely return. More

by kkeese11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 14, 2020 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We are glad you had a great experience. Our team is looking forward to your next visit!

December 12, 2020

2019 RAV4...received brand new but when I measured tire pressure it was 52psi on all 4 tires!!! They refused to fix wobbly exterior mirrors! More

by ba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Acton Toyota Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Johnson
Dec 16, 2020 -

Acton Toyota of Littleton responded

I’m sorry to hear about your experience with us. Customer service is our #1 priority, and we would appreciate the opportunity to re-earn your trust. Can you please call me directly so I can gather more information regarding your visit to our dealership and rectify the situation? Thank you! Glenn Hoffman General Manager 978-431-5821 Acton Toyota

December 12, 2020

Came in for a detail , the detail exceeded my expectations . The service advisor Brent was easy to deal with and made it a seamless process . More

by Brian5405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent
Dec 14, 2020 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again!

December 12, 2020

I had a great experience at Acton Toyota. I bought a used 2017 Toyota Prius Prime. Jack Burke sales was friendly, knowledgeable and highly recommended. I will recommend Acton Toyota to my friends and family. More

by Sean p Sweeney
Recommend Dealer
Yes
Employees Worked With
Jack Burke
Dec 14, 2020 -

Acton Toyota of Littleton responded

Sean, thank you for the 5-star review! We are glad you had a great experience. Our team is always happy to assist!

December 11, 2020

I do not see Brittany listed on the survey. She was very helpful and a pleasure to deal with. She deserves five stars. Hip hip hooray More

by manfeltree
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany, Dave Anderson
Dec 14, 2020 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We are always happy to assist!

December 10, 2020

All was simply ideal, it could not be better. The most convenient for me organization of safety recall. I left my car in the evening and picked it up next day. More

by DWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Acton Toyota of Littleton responded

Thank you for the fantastic 5-star review! We are glad you had a great experience. Our team is always happy to assist!

December 09, 2020

Great group of people working there. Always easy to work with I have purchased several vehicles from this dealership and it’s the employees that keep me coming back. More

by Rob.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wellington Pereira
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bristol, Glenn Hoffman, Alex Wheaton
December 09, 2020

Was able to complete the work in the time they promised. Everyone was friendly, the service was quick & excellent and results were gone over at the end.....safe environment. More

by ats0208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

My car has a breathalyzer device installed, so it’s always a little extra work, fitting me into the stream. Your people always go out of their way to accommodate me. I appreciate that. More

by mghilliard80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

Acton Toyota service has always been great for me. The ease of online scheduling allows me to choose what time and day works best for me. i am always greeted with a happy face and prompt service. They are More

by mcercone63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gormley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wheaton
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