Acura Columbus

Our experience We have purchased from this dealership previously, and received excellent service, that is why we went back for a 2019 Acura RDX. Steve Ault made us f We have purchased from this dealership previously, and received excellent service, that is why we went back for a 2019 Acura RDX. Steve Ault made us feel very welcome, and that what we wanted and needed was of the upmost importance. The Service Dept., and Sales Dept. is above and beyond any. More

Squeaky car I took in my car and they tried to determine the source of the squeak. They believe they have an answer and ordered the part needed. Will be install I took in my car and they tried to determine the source of the squeak. They believe they have an answer and ordered the part needed. Will be installed when arrives. More

Recent A1 3 Service to my RDX The service on my vehicle was promised to be done in 1 hr and was done right on time. As always very courteous and efficient. The service on my vehicle was promised to be done in 1 hr and was done right on time. As always very courteous and efficient. More

New Battery I started my Monday morning with a dead battery! I had to have a tow to the dealership. Zach had me on the road within the promised hour I started my Monday morning with a dead battery! I had to have a tow to the dealership. Zach had me on the road within the promised hour More

10k miles oil change & tire rotation Service was completed within the 1 hour time frame I was given. A thorough review was given as to the work that was completed. Thanks Service was completed within the 1 hour time frame I was given. A thorough review was given as to the work that was completed. Thanks More

Amazing experience! I had an amazing experience at Acura Columbus. My sales rep Steve Ault was wonderful! I was in & out in under 2 hours. The entire team at Acura from s I had an amazing experience at Acura Columbus. My sales rep Steve Ault was wonderful! I was in & out in under 2 hours. The entire team at Acura from sales to finance was awesome! More

Excellent service with a smile Driving into service I was pleasantly greated by a kind man who helped me out of the car, walked me into the service welcome station, and introduced m Driving into service I was pleasantly greated by a kind man who helped me out of the car, walked me into the service welcome station, and introduced me to my service advisor Todd Skidmore where the great service continued. Todd Skidmore talked with me about my needs for my car, he looked up my past visits, and discussed what Acura recommended for my vehicle. Todd Skidmore gave me an estimeated time when the vechile would be completed. Todd was wonderful and gave me a loaner vechicle, this was a blessing! When I returned to pick up my vechile Todd did an amazing job explaining the service that had been done and what future items to keep in mind for my next visit. I am greatful for the excellent service, knowledge, and attention to detail provided by all the Acura service staff. More

Engine Light Jim is always so helpful and courteous. He always gives it to me straight and talks over the options with me. It is so easy and painless to work wit Jim is always so helpful and courteous. He always gives it to me straight and talks over the options with me. It is so easy and painless to work with Jim and the staff. I am literally in and out in five minutes. Great process and outstanding customer service! Zach has helped me in the past and is awesome, too! More

Professional I dealt with 3 people. The guy that walks you, the guy that reviews your work order and the lady that accepted payment. Everyone I dealt with was prof I dealt with 3 people. The guy that walks you, the guy that reviews your work order and the lady that accepted payment. Everyone I dealt with was professional, courteous, and efficient with their role. The service was what I expected and I was pleased More

An extremely enjoyable car buying experience! I really enjoyed working with Steve. He was one of the most authentic people I have worked with when purchasing a car. I appreciated his knowledge, I really enjoyed working with Steve. He was one of the most authentic people I have worked with when purchasing a car. I appreciated his knowledge, honesty and efficiency. I would not hesitate to recommend him to anyone in the market for an Acura, new or pre-owned. More