Acura Columbus

Renewed lease Great service!! I renewed my lease on a 2018 RDX. I turned in my leased 2017 RDX and was in and out quickly. Thank you for all your help in making it Great service!! I renewed my lease on a 2018 RDX. I turned in my leased 2017 RDX and was in and out quickly. Thank you for all your help in making it a smooth transition, Ben!!! More

Missed car wash They used to wash your car that doesn’t seem to be the norm anymore. I wish they would bring this back. Thank you Gina They used to wash your car that doesn’t seem to be the norm anymore. I wish they would bring this back. Thank you Gina More

AWESOME the employees are customer oriented and they bend over backwards to enhance the customer experience . this was my second service on this vehicle and i the employees are customer oriented and they bend over backwards to enhance the customer experience . this was my second service on this vehicle and it was the same as the first. the service and the people are all 10'S in my book. More

Great service with a smile!! I arrived for my service appointment at 7:45am and was in my loaner vehicle and on my way home in less than 15 minutes. The car was ready at the time I arrived for my service appointment at 7:45am and was in my loaner vehicle and on my way home in less than 15 minutes. The car was ready at the time I had requested No hassle and great service as always. More

Great service delivery My service consultant Jim was amazing, answered all my questions and updated me on the status of my car while in servicing shop. Jim is a great gem! My service consultant Jim was amazing, answered all my questions and updated me on the status of my car while in servicing shop. Jim is a great gem! More

World Class Customer Service Jerry, Todd and the team did an incredible job taking care of my needs and concerns. They even have a live stream of techs working and repairing your Jerry, Todd and the team did an incredible job taking care of my needs and concerns. They even have a live stream of techs working and repairing your car. You can watch in real time to see their progress. They truly care about the customer and listen to your needs and concerns. I highly recommend this group for your service. Brian and Adam - you guys are great and I really appreciate your help. I will be sending people your way when I can! More

First maintanence Excellent service! Everyone was so nice. Quick service, comfortable waiting area. Very detailed assessment of what was done to my car upon completion. Excellent service! Everyone was so nice. Quick service, comfortable waiting area. Very detailed assessment of what was done to my car upon completion. Very pleasant experience! More

I would only recommend if I were asked Everyone at the dealership that I encountered were willing to go that extra mile. Very professional and courteous. Very nice to have a valet check in Everyone at the dealership that I encountered were willing to go that extra mile. Very professional and courteous. Very nice to have a valet check in for service, the young man, not sure of his name was all about it, he was very busy but made me feel like I was the only customer there, same with Service, Todd Skidmore, very cordial and interesting to talk to. Mike Shay helped me with the gadgets that I was trying to figure out. Thank you to all! More

Excellent Customer Service Dwayne was quick to suggest a car that met my requests. He followed up with emails and went out of his way to help me find the right car at my price p Dwayne was quick to suggest a car that met my requests. He followed up with emails and went out of his way to help me find the right car at my price point. More

Pleasant Experience No pressure applied and alternative suggestions were given when required. Francesco probably had to answer the same questions over and over to us as No pressure applied and alternative suggestions were given when required. Francesco probably had to answer the same questions over and over to us as some of features and technology were new to us, but he he did so with ease and NO sign of frustration. Will ask for him again when buying next car. Ray was very detailed and friendly going over financing and final papaerwork. Look forward to working with this dealership . More