Acura Columbus

Regular service appointment I had a B123 service. Everything about the experience was great. The person on the phone quickly set up a rental car. When I arrived they got me in an I had a B123 service. Everything about the experience was great. The person on the phone quickly set up a rental car. When I arrived they got me in and out. The text messages about my car were really helpful and they cleaned my car which was really nice. Would totally return and recommend. More

Quick Process to Get Us the Car We Were Interested in Our salesman, Steve Ault, was very helpful in having the model we were interested in available and assisting us in quickly working out the terms of th Our salesman, Steve Ault, was very helpful in having the model we were interested in available and assisting us in quickly working out the terms of the purchase. This is our second experience with Steve in purchasing an Acura. His personal enthusiasm for the brand and his knowledge of the features of our particular model make working with this dealership a pleasure. Ian Quick was also very helpful in arranging our financing and helping us select the right options and warranties for our new car. More

Great service Acura Columbus has always been a Great place with regards taking care of my car with such great customer service , they always treat me with respect a Acura Columbus has always been a Great place with regards taking care of my car with such great customer service , they always treat me with respect and I appreciate that. More

Great service! Delivered on promise with respect to time & services! I feel like I am valued as a customer! This attitude contrived to the reason for my purchase. Delivered on promise with respect to time & services! I feel like I am valued as a customer! This attitude contrived to the reason for my purchase. More

Acura Columbus Service delivers at the highest level! While having my TL serviced recently, I was impressed by how the service team blends personal touch & committed customer service with technology suppo While having my TL serviced recently, I was impressed by how the service team blends personal touch & committed customer service with technology supports to provide an outstanding experience. Well worth my 60 minute drive to have service at Acura Columbus. Jim was wonderful to work with. Bravo! More

Excellent experience, as always I'm never disappointed with the courtesy of the staff and quality of service at Acura Columbus. I could not find my discount coupon (lost in my email I'm never disappointed with the courtesy of the staff and quality of service at Acura Columbus. I could not find my discount coupon (lost in my email queue) and Todd Skidmore was still able to help me out. More

Great deal - no pressure We worked with Ray, and he was great. Very transparent. He listened to what we wanted and found us the right vehicle for less than anywhere else - inc We worked with Ray, and he was great. Very transparent. He listened to what we wanted and found us the right vehicle for less than anywhere else - including the internet. The staff is friendly and accommodating. I would not shop for an Acura or used vehicle anywhere else. Ray was the best. More

Awesome 1st Service Awesome quick & easy 1st vehicle service on my 2017 RDX. Nice to be given thorough inspection paperwork for future reference. Appreciate the car wash Awesome quick & easy 1st vehicle service on my 2017 RDX. Nice to be given thorough inspection paperwork for future reference. Appreciate the car wash & vacuum. More

New RDX Knowledgeable service and answered all questions satisfactorily. went above and beyond picking me up at a rental car place and giving loaner while awa Knowledgeable service and answered all questions satisfactorily. went above and beyond picking me up at a rental car place and giving loaner while awaiting my car from another out of state dealership that they went and picked up for me at no additional cost. Prepped all paperwork before arrival for quick processing. More

Friendly and Customer Focused Was looking for a used RDX and had visited a local competitor. After attempting to negotiate with the competitor I found a similar vehicle at Acura C Was looking for a used RDX and had visited a local competitor. After attempting to negotiate with the competitor I found a similar vehicle at Acura Columbus and made the drive during my lunch hour. After our short and pleasant negotiations we agreed on the price of the vehicle. The process to prep the car for me was completed while I went through the finance process. I found Bill Green(Sales) to be personable and not pushy at all and the Kyle Duncan(finance) was also very easy to deal with. After a couple days of driving the vehicle I started to notice a noise from the rear driver side of the vehicle. (things you don't necessarily notice on your test drive) I called Bill Green who put in in touch with Jim Cruikshank (Service) and we scheduled my service. I had not purchased an extended warranty so I was concerned as to how much it was cost. Chris Diglia (Service) was able to have the problem resolved at no cost to me. I appreciate a dealership that stands behind their vehicles even when they had no obligation to do so. I would recommend this dealership for Sales and Service. The team was extremely helpful and made my car buying experience as enjoyable as car buying can be. More