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Acura Columbus

Dublin, OH

4.9
3,178 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,178 reviews

February 17, 2017

New RDX We were treated very good by Mike Shay and all the other associates at the dealership. We love the RDX more than we even expected!! More

by eddiemac41357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Milliser
Feb 17, 2017 -

Acura Columbus responded

I am glad to read that you were treated well! Thanks for the business! - John Connelly Owner/Acura Columbus

February 17, 2017

Multiple Tire Issues I had my car towed to the dealership with one flat tire and a nail in the other one. Zach was extremely patient, friendly and informative. He kept me More

by JILLIAN.Y.BOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Acura Columbus responded

Jillian- I am very happy to read that Zach and Jami were able to help. I especially like the part about status updates. Thanks for letting us work on your car! - John Connelly Owner/Acura Columbus

February 17, 2017

Excellent service Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. More

by YINKAMOSES2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Acura Columbus responded

Thanks for the recommendation! Makes my day. Have a great weekend. - John Connelly Owner/Acura Columbus

February 15, 2017

Excellent I waited on my vehicle and the maintenance took longer than expected. I was informed and updated on their progress, much appreciated . All staff w More

by JAROSSM11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2017 -

Acura Columbus responded

Sorry it took too long! Hate to waste your time. Glad to know on the updates. - John Connelly Owner/Acura Columbus

February 15, 2017

Priced lower than any comparable vehicle around I spent a lot of time on the Internet looking for a specific vehicle. This dealership had what I wanted and priced significantly lower than others. I More

by vanceca
Recommend Dealer
Yes
Employees Worked With
Mar 10, 2017 -

Acura Columbus responded

Thanks for working with us! I hope you were able to get the van as clean as it should have been and that the head rest got to you. I hope you have a great weekend. - John Connelly Owner/Acura Columbus

February 15, 2017

Emergency Service needed I started the day out on a bad note and Acura Columbus did a great job to get me back on the road. I came into the dealership without an appointment. More

by Justin S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2017 -

Acura Columbus responded

Justin- Thank you so much for sharing that with me -- it means a lot. I am glad we were able to help and to try to make your day a little better. Have a good rest of the week! - John Connelly Owner/Acura Columbus

February 14, 2017

Great Experience Very fast from start to finish. Not much time waiting around while dealership employees are meeting behind closed doors. The overall buying process a More

by DGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Decker
Feb 14, 2017 -

Acura Columbus responded

Process and engagement are what we have been working on for Sales and Finance. I am thrilled to read that you had a fast and smooth experience with us! Thank you very much for buying a car from us. We all really appreciate it. - John Connelly Owner/Acura Columbus

February 13, 2017

Good Communication I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of More

by JDALY98531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

Acura Columbus responded

Thanks for letting me know on Jami! Communication is so critically important and something we work on all the time. Thanks, John Connelly Owner/Acura Columbus

February 11, 2017

recall service The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. More

by MIKETYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Feb 11, 2017 -

Acura Columbus responded

Thanks for the feedback! I am glad that we did well for you. Have a great week! - John Connelly Owner/Acura Columbus

February 10, 2017

Replaced air bag Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definit More

by johnbayhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Feb 10, 2017 -

Acura Columbus responded

You helped end my day on a good note! Thanks for such nice comments. It is greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

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