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Acura Columbus

Dublin, OH

4.9
3,178 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 3,178 reviews

February 02, 2017

Service I dealt with Todd and he was upfront and fair. He went the extra mile after my extended warranty from Germain did not cover the problem. More

by THOMASGVARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2017 -

Acura Columbus responded

Todd is a great person to know. He wants to help in any way that he can and we all greatly appreciate having him as our friend. Thanks for letting me know about your experience! - John Connelly Owner/Acura Columbus

February 02, 2017

Great service I purchased a tlx 2016. I had to go in after work so got there at 6pm and ended up staying till 8. The staff were friendly although I kept them there More

by YEJI_MOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milliser, Corey Decker
Feb 02, 2017 -

Acura Columbus responded

Never a problem to stay as long as a customer needs us! We are thankful for your business. I really appreciate the review. Thanks, John Connelly Owner/Acura Columbus

February 02, 2017

Thanks Acura Columbus My experience felt very genuine and authentic! I wasn't just a random customer; they kept my needs in mind and communication was consistent! Went out More

by jessicarenee717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milliser, Bill Green III
Feb 02, 2017 -

Acura Columbus responded

Your feedback definitely made me feel good. We enjoy our work and I am glad that came through to you. I am very glad that you are happy. Thank you very much. - John Connelly Owner/Acura Columbus

February 02, 2017

A very good experience . I recommended it as the staff made the process easy and provided good explanations of the technological features and other info needed. More

by sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Feb 02, 2017 -

Acura Columbus responded

I am glad you had a good experience! There is a lot of technology in cars these days so please do not stop asking questions and watching videos on you tube. I am glad Steve and Adam could help. - John Connelly Owner/Acura Columbus

February 01, 2017

Friendly, efficient and cost effective Service is on time for your scheduled appointment, very informative of the work that needs to be done, cost effective, comfortable waiting area with s More

by JFERGUSON2
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Acura Columbus responded

I appreciate the feedback! I am very happy in January that our team seemed to do a good job and our customer satisfaction scores were strong. It means a lot to us. Thanks for the business and I hope you have a great week. - John Connelly Owner/Acura Columbus

January 31, 2017

Timely and friendly it was a warranty item and I thank Acura for that. Jim did an excellent jo explaining what needed to be done and wasn't trying to over sell. He's More

by JCMILLER81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Feb 01, 2017 -

Acura Columbus responded

Thanks! I agree on Jim. We are very happy to have him. Have a good week. - John Connelly Owner/Acura Columbus

January 30, 2017

Stress Free Experience Our buying process was quick and simple, virtually hassle free once we communicated what we were looking for. We would be more than happy to come bac More

by abc99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin King
Jan 30, 2017 -

Acura Columbus responded

Quick and simple is great! Thank you for the opportunity! - John Connelly Owner/Acura Columbus

January 30, 2017

2010 Acura RDX I was stuck looking for a new car after mine had been rear ended and totaled. Ben and Kyle made this process I was dreading both smooth and stress-fre More

by chotchkiss09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin King, Kyle Duncan
Jan 31, 2017 -

Acura Columbus responded

Smooth and stress-free is excellent! Sorry about the accident! Glad you are ok. I am also glad Ben and Kyle could help. Thanks, John Connelly Owner/Acura Columbus

January 30, 2017

Acura Clinic Excellent overview and explanation of technological features and settings. Well organized and personalized. Good communication and customer service. More

by bsaxy46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Laural Heinze
Jan 31, 2017 -

Acura Columbus responded

I am glad that the clinic helped! You Tube videos are helpful also if you take a look. I am glad Matt and Laural could help. Thanks, John Connelly Owner/Acura Columbus

January 29, 2017

Routine service. Service was quick, little wait time. They also wash and vacuum the vehicle, which is appreciated. I have had only positive experiences at this deale More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2017 -

Acura Columbus responded

Thanks for the feedback -- I really appreciate the effort! Thank you for your business! - John Connelly Owner/Acura Columbus

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