Acura Columbus

A trustworthy place to send your baby The Acura Dealership of Dublin really pride themselves on making sure you have an excellent customer service experience! Their service team did an ex The Acura Dealership of Dublin really pride themselves on making sure you have an excellent customer service experience! Their service team did an excellent job of keeping a breast of every issue they found when looking over my car. They did not do anything without contacting me first to make me aware of what was found, explained the issues in detail, and allowed me the opportunity decide what I wanted to get done without pressuring me in the process. Service Specialist Zach Zeune was very professional, responsive, and courtesy throughout my service experience! More

All star organization Excellent people to work with in the service area! Empowered to take care of the customer! This dealership isn't the closest one to me but is my go-to Excellent people to work with in the service area! Empowered to take care of the customer! This dealership isn't the closest one to me but is my go-to when I need work done! More

Navigation system repair The drive in the navigation system was replaced as it had been locking up and was defective. The dealership brought a loaner car to our house that we The drive in the navigation system was replaced as it had been locking up and was defective. The dealership brought a loaner car to our house that we used for almost 2 weeks while the part was ordered and replaced in our RDX. Dealership kept us up to date on repairs during th dealership kept us up to date repairs. More

Treated like royalty! Everything went smoothly from dropping off my car, to picking it up. Wonderful and nice caring people. Everyone knew what they were doing. Would hi Everything went smoothly from dropping off my car, to picking it up. Wonderful and nice caring people. Everyone knew what they were doing. Would highly recommend their service department to all! I felt like royalty! I have NEVER had that kind of treatment at any other dealership I have ever been to. I was VERY IMPRESSED! Thank you! More

Committed to Customer Satisfaction Mike Shay and the Acrua Columbus team were professional and demonstrated a commitment to customer satisfaction. My sincere thank you to Mike, his man Mike Shay and the Acrua Columbus team were professional and demonstrated a commitment to customer satisfaction. My sincere thank you to Mike, his management, and Acrua Columbus ownership. More

Oil change tire rotation Work started on time and was delivered earlier than expected. Staff was courteous and explained what the service would entail. I would recommend this Work started on time and was delivered earlier than expected. Staff was courteous and explained what the service would entail. I would recommend this service department. More

Best Acura Dealership in the Columbus Area First rate experience in purchasing my third Acura at this dealership. They never disappoint and always deliver. Worked with sales person, Jason Bye First rate experience in purchasing my third Acura at this dealership. They never disappoint and always deliver. Worked with sales person, Jason Byerly, for the second time, who was patient and explained all aspects of the sale and the technological workings of the new vehicle. Never have a reason to go elsewhere. More

Great first time buying experience. It was our first time buying a car at a big dealership, we usually stay away due to big dealership prices. We had a great experience they gave us a gr It was our first time buying a car at a big dealership, we usually stay away due to big dealership prices. We had a great experience they gave us a great deal worked hard on closing it before the holidays!! Thanks so much I love my new car! More

First Class Experience This is the third Acura I have purchased from Steve Ault at Acura of Columbus. While I have the choice to go to another dealer, I mainly return to Acu This is the third Acura I have purchased from Steve Ault at Acura of Columbus. While I have the choice to go to another dealer, I mainly return to Acura of Columbus because of Steve Ault. I like dealing with Steve because there is no pressure or games played. I research quite a bit before buying anything and Steve is 100% fair and professional. I also like the fact that Steve knows the vehicles inside and out. Unlike other dealships that salespeople have to go get an answer to a question, Steve knows the answer right away and fully explains the information. Acura of Dublin treats you with respect and I have come to expect that at other dealers and I rarely find it. More

Good people, great service I found the car I wanted on the Auto trader site. I drove by on a Sunday night, took a quick look and wanted to test drive the car, and have the oppor I found the car I wanted on the Auto trader site. I drove by on a Sunday night, took a quick look and wanted to test drive the car, and have the opportunity to purchase if I liked it. I called the dealership and left a message, I wanted to place a deposit to hold the car until I got off work. On a Sunday night at 10PM I received a call from the dealership, said they got my message and wanted to work something out for me. We worked out a deal and we purchased the car on monday. Really great experience. They made what was important to me as a customer, important to them. Thanks Zach. More