Back

Acura Columbus

Dublin, OH

4.9
3,276 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
Contact Dealership

4340 West Dublin Granville Road

Dublin, OH

43017

Directions

By Type

Showing 1,322 service reviews

October 22, 2025

The service department made getting my car serviced extremely easy/pleasant. I was in and out quickly both when I dropped off and when I picked up. Highly recommend! More

by Cweiss7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2025

This place has always had a great service department. Awesome to work with. Great communication! More

by Ghutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Acura Columbus responded

It makes me very glad to read that we had great communication with you. That is so incredibly important and thank you for taking the time to write us and to point that out. We really appreciate it! Thanks, John Connelly Owner/Acura Columbus

October 15, 2025

The people and the service they provide is outstanding! ! They are very realistic with times and quotes for service!! More

by Kurtgatterdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Acura Columbus responded

It made me very happy to read that we gave you good timing and pricing quote. That is so important. Communication is definitely the key to our success and whenever I see us do a good job with it, that makes a big difference. Thank you so much for taking the time to write and point that out. Thanks, John Connelly Owner/Acura Columbus

October 08, 2025

I had a warranty issue which I’ve never had before and they took care of me superbly love this place More

by janetsolly2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Acura Columbus responded

Thanks for the love! We appreciate it! - John Connelly Owner/Acura Columbus

September 20, 2025

I appreciate the way you provide a printed and detailed copy of the service performed as well as a verbal explanation.Thank you, Acura and Todd! More

by dnoblick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Acura Columbus responded

I am very glad to read that you were happy with the multi point inspection and that Todd was able to go over it with you. That is really important. I am glad all went well! Thanks, John Connelly Owner/Acura Columbus

September 15, 2025

Courteous, on time, efficient and professional all describe my first service experience with Acura Columbus More

by KA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Acura Columbus responded

That sounds like a great first service experience! Thanks for giving us a try and we look forward to being able to continue to help. Thanks, John Connelly Owner/Acura Columbus

September 10, 2025

Their customer service is such a pleasure in this day and age! From the salesman, the greeter, the drivers to the service writers, I have always been treated with respect as a valued customer. I have been ta More

by Cristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Acura Columbus responded

Wonderful! Thank you so much for taking the time to write this out and for all your kind words. We really appreciate it. Thank you for the last five years! Thanks, John Connelly Owner/Acura Columbus

September 05, 2025

This is the most professional, helpful dealership I have experienced. I feel confident taking my Acura to thus business. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remembet
Sep 06, 2025 -

Acura Columbus responded

Diane – thank you so much for the kind words! It was very nice of you to take the time to write. Hopefully we can continue to help well into the future. Thanks, John Connelly

August 21, 2025

Service is always excellent. They explain everything. Friendly and efficient. I recommend them for sure More

by Cas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Acura Columbus responded

Thanks for the recommendation! We really appreciate it. So nice of you to take the time to write. - John Connelly Owner/Acura Columbus

August 20, 2025

The Very Best Acura maintenance and service in Central Ohio. Do Not go to any other Acura dealer or one which also sells Honda. More

by PaulBohmlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Acura Columbus responded

Wow! That is so nice. We really appreciate your trust. Thank you so much! Thanks, John Connelly Owner/Acura Columbus

1
...