Acura Columbus

This is not my 1st Rodeo. Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - T Honda, BMW, Lexus dealers I've rated before. - The staff is super cool - Communication is clear and crisp - Modes of comm phone sms and email - They always ask, explain and want approval, via phone , weblink etc - Once done, I personally have seen them work way faster than they promise it'll be ready The only concern: What I don't like is there parking lot is super scrammed I'd like a little space to move, drive and park I always have trouble in their tiny lot with new cars and no dedicated place for just service vehicles. More

This service department is a well oiled machine! I am a newer Customer and so far I have been very happy with their professionalism and courtesy. I am a newer Customer and so far I have been very happy with their professionalism and courtesy. More

Great service and very convenient. Staff was very courteous and knowledgeable regarding the services I was seeking Staff was very courteous and knowledgeable regarding the services I was seeking More

The service department is always friendly and helpful. The service was done in a timely manner and the waiting area was clean and comfortable. The service was done in a timely manner and the waiting area was clean and comfortable. More

Acura Columbus exceeds my expectations every single time I go for service. From the valets who greet me, to the service advisors, parts department personnel, to the cashier. Specifically today, Laural (cust I go for service. From the valets who greet me, to the service advisors, parts department personnel, to the cashier. Specifically today, Laural (customer service rep who answered my call) James (cashier, and I think he was filling in for Jami today), and Eric (Parts) on this visit. Love this dealership! More

The loaner car was nice. They fixed the leak from the oil pan a little pricey that is why I gave a 4 vs 5 rating. Other than that great service They fixed the leak from the oil pan a little pricey that is why I gave a 4 vs 5 rating. Other than that great service More

Excellent customer service, clear and consistent communication, and the work was completed on time. I highly recommend Acura Columbus. communication, and the work was completed on time. I highly recommend Acura Columbus. More

Was the best experience I have ever had at a dealership . I had my car serviced 6/2/26 . They were very respectful to me from the get go . Ride share and even sent me videos of items they thought I should ta I had my car serviced 6/2/26 . They were very respectful to me from the get go . Ride share and even sent me videos of items they thought I should take a deeper look at . ASKED !! Before doing anything else to my car as well . I’ll definitely be back 👍 More

Have always had a great experience with Acura Columbus in Dublin with our MDX that we purchased and service from them. Dublin with our MDX that we purchased and service from them. More

Zach is awesome. Great to have you anytime I visit the shop. Great customer service with a smile always.. Great to have you anytime I visit the shop. Great customer service with a smile always.. More