Acura Columbus

Excellent experience at Acura Columbus! The staff was friendly, professional, and knowledgeable. They made the entire process smooth, easy, and stress-free. Everyone was helpful, attentive, The staff was friendly, professional, and knowledgeable. They made the entire process smooth, easy, and stress-free. Everyone was helpful, attentive, and went above and beyond to provide outstanding customer service. I highly recommend Acura Columbus to anyone looking for a great dealership experience! More

I purchased my vehicle from an Akron Acura Dealer where I’m from but all of my service has been done here at Acura of Columbus. Each visit is always pleasant and professional. This time was no different. I I’m from but all of my service has been done here at Acura of Columbus. Each visit is always pleasant and professional. This time was no different. I believe I worked with Todd, which he’s assisted me on other occasions also. He was very helpful with not only the servicing I needed on my vehicle, but he also helped with a few other things I needed from past visits. From the time you pull up, to the time you leave you can expect top tier customer service from anyone you come in contact with. More

As always the customer service was perfect. I always enjoy the wait, I know they will be on time. I always enjoy the wait, I know they will be on time. More

This Service visit was top-notch, best in the business. Zach took care of all what was needed very quickly,and even better, communicated thoroughly everything that was tested and where the issues were. Gre Zach took care of all what was needed very quickly,and even better, communicated thoroughly everything that was tested and where the issues were. Great visit! More

I love this dealership. And I have got the past 24 years!!thank you for your integrity. And I have got the past 24 years!!thank you for your integrity. More

Clayton provided information that helped us make the best decision for services needed on our 2018 MDX with less than 23,000 miles. I had no issues with the MDX and now feel I can go another 8 years without decision for services needed on our 2018 MDX with less than 23,000 miles. I had no issues with the MDX and now feel I can go another 8 years without any worries More

Your service personnel were professional, efficient, friendly & caring in resolving our issue. Your responsiveness to our calls for assistance in how to jump our 2022 MDX was fast & clear. Malk & Eric friendly & caring in resolving our issue. Your responsiveness to our calls for assistance in how to jump our 2022 MDX was fast & clear. Malk & Eric, as well as all other support involved personnel reflected my initial comments above. Thanks for an excellent experience! More

Easy and quick, no fuss or upsell etc a a a a a a a a More

I’ve visited twice now and the staff is great. Very nice waiting room with drinks and snacks. A couple issues I had were that my driver’s seat was not set back to position after service. I was a t Very nice waiting room with drinks and snacks. A couple issues I had were that my driver’s seat was not set back to position after service. I was a technician for almost 20years and I always made sure my customers felt comfortable getting back in their car, like no one had ever been in their seat. Also the keys that they cut and programmed do not work quite right and I was not made aware before I left the dealership, I had to find out myself when I tried to use one after I got home. More

Sales team and advisor service team are both great. Engaging and polite. Great service and even a sense of humor when customers like me get confused with car play! Engaging and polite. Great service and even a sense of humor when customers like me get confused with car play! More