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Acura Columbus

Dublin, OH

Overview
Employees
Reviews
Vehicles
4.9
3,298 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 1,327 service reviews

November 20, 2025

Excellent service! Quick, thorough and Jami, my service consultant, communicates with me throughout the process. More

by Joe M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2025

I’ve been pleased with the honesty and integrity of the service department and owner. More

by quirky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Acura Columbus responded

Very nice! Thank you - we appreciate the kind words. Have a good weekend. - John Connelly Owner/Acura Columbus

October 31, 2025

Outstanding service! I believed there was an issue with my Acura while I was in Columbus and contacted the service dept asking if they could take a look despite not havin More

by colleenw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacko
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Nov 03, 2025 -

Acura Columbus responded

Wonderful! I am so glad it worked out and that Kevin Jacko and the team could help. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

October 31, 2025

Fast service, accommodating, lets you know if there’s anything else to fix! They keep in mind your needs from start to finish! More

by fire_deity_of_hyrule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Acura Columbus responded

Thanks for taking the time to write! I am glad all went well. Thanks, John Connelly Owner/Acura Columbus

October 28, 2025

From checking in, to check out took less than an hour. Todd made a point to keep me apprised of the work and at the conclusion explained everything completed by the tech. I was delighted with my visit. More

by johnsid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Acura Columbus responded

That is great news. I’m really happy that Todd could help! Communication is really important and I’m glad that he was able to come through for you. I hope you have a great day. Thanks, John Connelly Owner/Acura Columbus

October 22, 2025

The service department made getting my car serviced extremely easy/pleasant. I was in and out quickly both when I dropped off and when I picked up. Highly recommend! More

by Cweiss7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Acura Columbus responded

Thanks for the recommendation! I’m really glad that James and the team could help. Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

October 15, 2025

This place has always had a great service department. Awesome to work with. Great communication! More

by Ghutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Acura Columbus responded

It makes me very glad to read that we had great communication with you. That is so incredibly important and thank you for taking the time to write us and to point that out. We really appreciate it! Thanks, John Connelly Owner/Acura Columbus

October 15, 2025

The people and the service they provide is outstanding! ! They are very realistic with times and quotes for service!! More

by Kurtgatterdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Acura Columbus responded

It made me very happy to read that we gave you good timing and pricing quote. That is so important. Communication is definitely the key to our success and whenever I see us do a good job with it, that makes a big difference. Thank you so much for taking the time to write and point that out. Thanks, John Connelly Owner/Acura Columbus

October 08, 2025

I had a warranty issue which I’ve never had before and they took care of me superbly love this place More

by janetsolly2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Acura Columbus responded

Thanks for the love! We appreciate it! - John Connelly Owner/Acura Columbus

September 20, 2025

I appreciate the way you provide a printed and detailed copy of the service performed as well as a verbal explanation.Thank you, Acura and Todd! More

by dnoblick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2025 -

Acura Columbus responded

I am very glad to read that you were happy with the multi point inspection and that Todd was able to go over it with you. That is really important. I am glad all went well! Thanks, John Connelly Owner/Acura Columbus

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