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Acura Columbus

Dublin, OH

4.9
3,489 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 1,400 service reviews

September 12, 2026

Great service and people! I recommend their service department to all seeking honesty in repairs! More

by StevenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Rieser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Acura Columbus responded

Thanks for the recommendation! We appreciate it! So nice of you. - John Connelly Owner/Acura Columbus

September 11, 2026

I was very satisfied with the service I received on my RDX.. Everyone I interacted with was very knowledgeable and helpful. More

by lbesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Acura Columbus responded

Thank you! Very nice and greatly appreciated. Have a good weekend! - John Connelly

September 11, 2026

Excellent service. Very kind and courteous employees. I have been in the Columbus area for 3 years and always use this dealership. More

by cgift7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Acura Columbus responded

So nice! Thank you very much. I am glad Todd and the team have been able to help. Thanks, John Connelly Owner/Acura Columbus

September 09, 2026

Consistently excellent service - for small & big things. Got to service for an oil change at 8:30 and was gone by 9:30. Thank you More

by Stanekg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2026 -

Acura Columbus responded

Thank you so much! Very nice. We appreciate it. - John Connelly Owner/Acura Columbus

September 08, 2026

Great service experience. Acura Columbus fixed the Tire Pressure Monitoring System on my car after I had tires replaced at a tire shop. Acura Columbus kept my car for 1-1/2 da More

by RP Heard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Acura Columbus responded

Glad Clay was able to keep you updated — those TPMS sensors can definitely be tricky. Thanks for writing! - John Connelly Owner/Acura Columbus

August 28, 2026

Need to reevaluate how your approval process for additional recommended services. I tried to approve online from text msg link - final approval after signature didn’t work; called service and left More

by mark.lechner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Acura Columbus responded

Very sorry for the communication issues! The service managers, Clay, the General Manager and I reviewed the process and hopefully have it smoothed out. Thanks for making us aware. Have a good week! - John Connelly Owner/Acura Columbus

August 27, 2026

Each department delivered excellent service when a rod bearing failed in my 2020 ILX. Huge shoutout to Jami for getting me a discount on the part! Thank you guys! More

by joeschmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Acura Columbus responded

Glad Jami could help Joe Schmoe! I like the name. Catchy. Thanks for taking the time to write - we appreciate it! - John Connelly Owner/Acura Columbus

August 20, 2026

Great group of people working for this company that says a lot about the management and the ownership I have trusted them for years! Keep up the good work. More

by Tnlnader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Acura Columbus responded

Thanks for the trust!! Glad Clay, Eric, Jerry and Larry have been able to help. - John Connelly Owner/Acura Columbus

August 13, 2026

Great service. Entire staff really helpful. Technician explained repair and advisor kept me in the know throughout. More

by eddievegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Southwick
Aug 16, 2026 -

Acura Columbus responded

Thanks Eddie! Glad Josh and Kristi could help. - John

August 10, 2026

Excellent customer service and timely. My advisor, Jamie, was very communicative helpful. Especially given another Acura dealer in Cleveland caused the issue. Acura Columbus made it right! More

by mbland610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2026 -

Acura Columbus responded

I am glad Jami and the team could make it right – I really hope you’ll enjoy your Acura. Thanks for taking the time to write and to let us know. Thanks, John Connelly Owner/Acura Columbus

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