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Acura Columbus - Service Center

Dublin, OH

4.9
1,159 Reviews
Call Service Center (614) 502-5463

1,159 Reviews of Acura Columbus - Service Center

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April 18, 2024

All the service department employees were very helpful. They finished the work on the car in the estimated time. We were given a courtesy car to use while our car was being serviced. More

by kittydalrymple8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brent House
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Acura Columbus responded

Thanks for the kind words and taking the time to write! I imagine that you wanted to give Brent and Clay 5 stars, but we appreciate the very nice effort. - John Connelly Owner/Acura Columbus

Helpful
April 17, 2024

The staff here go above and beyond! Very responsive, always happy to answer any questions and provide details so that I’m fully aware of the services being done to my car. More

by Aly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Acura Columbus responded

Very nice - we really appreciate it! Thanks, John Connelly Owner/Acura Columbus

Helpful
April 16, 2024

Took my RSX in to get serviced. The people there were very helpful and knowledgeable. More

by Mjurek119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Acura Columbus responded

Glad to read on your RSX! I am glad the team could help. Thanks, John Connelly Owner/Acura Columbus

Helpful
April 10, 2024

Great friendly service and very punctual! The workers are very good at explaining the details of what service your car needs. More

by Cwhitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Acura Columbus responded

Thank you for taking the time to write - we greatly appreciate it! Thanks for your trust. - John Connelly Owner/Acura Columbus

Helpful
April 10, 2024

Acura Columbus never fails to deliver top notch service, and always provides more than expected. More

by JDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Apr 11, 2024 -

Acura Columbus responded

Very nice - I am glad Brent could help! Thanks, John Connelly Owner/Acura Columbus

Helpful
April 09, 2024

Great experience today. Work was done and I was out of there quickly. Awesome staff! More

by dlkauffman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Acura Columbus responded

Thanks for taking the time to write - we appreciate it! Glad Clay and the team could help. - John Connelly Owner/Acura Columbus

Helpful
April 06, 2024

Jami was very pleasant to work with at Columbus Acura. She works hard to satisfy the customer. More

by hchasf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Acura Columbus responded

I am glad Jami could help - thanks for taking the time to write! Very nice. Thanks, John Connelly Owner/Acura Columbus

Helpful
April 02, 2024

Fast and friendly service. I previously tried the vallet service and didn’t even have to leave mu house. More

by Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Acura Columbus responded

Excellent! I am glad all went well and that you also liked valet. We appreciate the opportunity. Thanks, John Connelly Owner/Acura Columbus

Helpful
March 28, 2024

Staff was all very helpful and professional, overall they made it a great experience. Would recommend for future use. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Acura Columbus responded

Thanks for the recommendation Josh - we appreciate it! - John Connelly Owner/Acura Columbus

Helpful
March 27, 2024

Great maintenance service today on my car from the team at Acura Columbus. Professional, courteous, and prompt service as usual. More

by RP Heard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Acura Columbus responded

Excellent! Thank you so much for your trust. - John Connelly Owner/Acura Columbus

Helpful
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