1,291 Reviews of Acura Columbus - Service Center
The appointment was handled in a timely manner and the staff was helpful and courteous. staff was helpful and courteous. More
Thank you for your professionalism, patience and thoroughness in servicing my daughter’s car. Furthermore, Acura Columbus was able to squeeze her car in at a last moment notice without jeopardizing thoroughness in servicing my daughter’s car. Furthermore, Acura Columbus was able to squeeze her car in at a last moment notice without jeopardizing service interruptions to other customers. More
Very happy with my recent visit for service! Zach Zuene is an excellent employee! Extremely helpful and pleasant to deal with. Zach Zuene is an excellent employee! Extremely helpful and pleasant to deal with. More
Probably one of the easiest and more professional experiences I've had at a dealership. experiences I've had at a dealership. More
Rear parking sensor clip on my Acura MDX fell into the bumper. Service department fixed it quickly no charge. Very attentive service department. bumper. Service department fixed it quickly no charge. Very attentive service department. More
The employees were polite, and the maintenance was done at the time that was quoted at the time that was quoted More
Accurate wait time. Had no issues with services. Service advisor communicated bey well with expectations etc. Had no issues with services. Service advisor communicated bey well with expectations etc. More
Very friendly and accommodating staff. Service is way over priced, car wasn’t even washed not clean when picked up. I had a new windshield installed and it is dirty inside and out. I comm Service is way over priced, car wasn’t even washed not clean when picked up. I had a new windshield installed and it is dirty inside and out. I commented about what insurance was paying and was told I should get new insurance. Maybe I should find a new dealership More
Always appreciate the service experience from the valet drop off to the communication during service appts. Todd and Zach always have customer service engagement w estimated service time and easy check ou drop off to the communication during service appts. Todd and Zach always have customer service engagement w estimated service time and easy check out. Thanks Tom Clements More
Jami was kind and compassionate. She worked hard to explain what was needed now regarding my car maintenance. I felt like she heard me and respected me. When I picked up my RDX it no She worked hard to explain what was needed now regarding my car maintenance. I felt like she heard me and respected me. When I picked up my RDX it not only ran well but looked beautiful! Washed and swept! 🙌 More