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Acura Columbus - Service Center

Dublin, OH

4.9
1,291 Reviews

1,291 Reviews of Acura Columbus - Service Center

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June 17, 2025

The appointment was handled in a timely manner and the staff was helpful and courteous. More

by Steinbrecher196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Thank you for your professionalism, patience and thoroughness in servicing my daughter’s car. Furthermore, Acura Columbus was able to squeeze her car in at a last moment notice without jeopardizing More

by rod_golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Connelly
June 17, 2025

Very happy with my recent visit for service! Zach Zuene is an excellent employee! Extremely helpful and pleasant to deal with. More

by rbutts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Probably one of the easiest and more professional experiences I've had at a dealership. More

by Barton Hacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Rear parking sensor clip on my Acura MDX fell into the bumper. Service department fixed it quickly no charge. Very attentive service department. More

by rufus123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

The employees were polite, and the maintenance was done at the time that was quoted More

by robingammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Accurate wait time. Had no issues with services. Service advisor communicated bey well with expectations etc. More

by Taelorls98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Very friendly and accommodating staff. Service is way over priced, car wasn’t even washed not clean when picked up. I had a new windshield installed and it is dirty inside and out. I comm More

by Sdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Always appreciate the service experience from the valet drop off to the communication during service appts. Todd and Zach always have customer service engagement w estimated service time and easy check ou More

by tomclements42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Acura Columbus responded

Very nice! Thank you - I really appreciate it. Todd and Zach are a great team. Thanks, John Connelly Owner/Acura Columbus

June 08, 2025

Jami was kind and compassionate. She worked hard to explain what was needed now regarding my car maintenance. I felt like she heard me and respected me. When I picked up my RDX it no More

by Kristikandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Acura Columbus responded

Very nice! Thank you so much for taking the time to write. Jami is great and thanks for your kind words. Thanks, John Connelly Owner/Acura Columbus

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