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Acura Columbus - Service Center

Dublin, OH

4.9
1,291 Reviews

1,291 Reviews of Acura Columbus - Service Center

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February 01, 2017

Friendly, efficient and cost effective Service is on time for your scheduled appointment, very informative of the work that needs to be done, cost effective, comfortable waiting area with s More

by JFERGUSON2
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Acura Columbus responded

I appreciate the feedback! I am very happy in January that our team seemed to do a good job and our customer satisfaction scores were strong. It means a lot to us. Thanks for the business and I hope you have a great week. - John Connelly Owner/Acura Columbus

January 31, 2017

Timely and friendly it was a warranty item and I thank Acura for that. Jim did an excellent jo explaining what needed to be done and wasn't trying to over sell. He's More

by JCMILLER81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Feb 01, 2017 -

Acura Columbus responded

Thanks! I agree on Jim. We are very happy to have him. Have a good week. - John Connelly Owner/Acura Columbus

January 30, 2017

Acura Clinic Excellent overview and explanation of technological features and settings. Well organized and personalized. Good communication and customer service. More

by bsaxy46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Laural Heinze
Jan 31, 2017 -

Acura Columbus responded

I am glad that the clinic helped! You Tube videos are helpful also if you take a look. I am glad Matt and Laural could help. Thanks, John Connelly Owner/Acura Columbus

January 29, 2017

Routine service. Service was quick, little wait time. They also wash and vacuum the vehicle, which is appreciated. I have had only positive experiences at this deale More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2017 -

Acura Columbus responded

Thanks for the feedback -- I really appreciate the effort! Thank you for your business! - John Connelly Owner/Acura Columbus

January 26, 2017

Efficient and overall pleasant experience My first experience with Acura Columbus was one of the best I've ever had with any car dealership. They were easy to deal with, time efficient and ve More

by KJCSPRAGUE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Jan 26, 2017 -

Acura Columbus responded

Awesome! Thank you very much for your kind words. We appreciate you giving us the opportunity to work on your car. Thanks, John Connelly Owner/Acura Columbus

January 25, 2017

Professional and courteous I have been a customer for a little over a year and continue to be very please with the professional and courteous attention I receive every visit. More

by Doug Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Jan 26, 2017 -

Acura Columbus responded

Doug- You made my day with your nice note. We work hard everyday to hopefully make our jobs enjoyable, fun and meaningful. Kind words from you help validate all of that. Thank you very much! - John Connelly Owner/Acura Columbus

January 24, 2017

Todd and Zak always take care of me. I drive from SC to Ohio to visit family and always have my car serviced here because they do a great job!! I don't go to Savannah, GA where I purchas More

by jreynolds3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Acura Columbus responded

That is a very high compliment! Thank you very much! I hope you get back down to SC before the cold weather this weekend. - John Connelly Owner/Acura Columbus

January 23, 2017

very friendly I came in for an oil change. Very friendly staff for vehicle drop off, check-in, service, and check-out. I highly recommend this location. More

by ps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laural Heinze
Jan 23, 2017 -

Acura Columbus responded

Thanks for the recommendation! Friendly is what we want! Thanks for coming in for the oil change and I am glad Zach, Laural and Clayton could help. Thanks, John Connelly Owner/Acura Columbus

January 23, 2017

In and out in a jiffy! I received a friendly greeting when I drove up to the service area. When I got to the door, I was again greeted with a smile and the door was held op More

by SWHEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Acura Columbus responded

You described my dream scenario for every customer! I am glad we came through and that Todd could help. We will keep trying. Have a great week! - John Connelly Owner/Acura Columbus

January 16, 2017

5000 mile check Quick and friendly! Love the curb side service. Todd was very helpful and provided great information. We are first time Acura owners. We will be ba More

by DIANE_STAUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2017 -

Acura Columbus responded

Diane- Excellent! Thank you very much. I am glad Todd could help. Have a great week. - John

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