Back

Acura Columbus - Service Center

Dublin, OH

4.9
1,291 Reviews

1,291 Reviews of Acura Columbus - Service Center

Sort by
January 11, 2017

A 1 service Everything was done according to service writer except during the tire rotation the air pressure in all 4 tires was not properly adjusted. All tires More

by ALSCHMIDT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jan 11, 2017 -

Acura Columbus responded

You are right! I am sorry. After I asked, I was told that we had gauge issues in accelerated that day and it has been since replaced. I hope you will give us another chance to make this up to you. - John Connelly Owner/Acura Columbus

January 11, 2017

Quick and courteous. This was my first service visit and the staff was very courteous and helpful. My interactions went very quickly and everything was completed on time. More

by WMGIBSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Jan 11, 2017 -

Acura Columbus responded

Courteous, helpful and quickly! Love to read that. Thanks, John Connelly Owner/Acura Columbus

January 10, 2017

Very informative and personal experience The whole experience was efforlesss from start to finish. Quick and efficient. I liked the waiting area. I was informed in great detail the service th More

by Dmgoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Acura Columbus responded

Wonderful! You made my day. Thank you very much. - John Connelly Owner/Acura Columbus

January 10, 2017

Always courteous and professional Chris helped me this day and was extremely helpful and informative. In spite of being extremely busy that day Chris saw to it that my car got washed; More

by Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Jan 11, 2017 -

Acura Columbus responded

Great to read about Chris! Thank you very much. Very kind of you. - John Connelly Owner/Acura Columbus

January 09, 2017

excellent service In for a brake noise with my RDX - brakes checked - no problems noted. (No charge). Nice surprise. The use of a courtesy car was very convenient. More

by jbay4676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jan 09, 2017 -

Acura Columbus responded

Thanks for the feedback! Glad to have the opportunity to work on your car. - John Connelly Owner/Acura Columbus

January 01, 2017

Good service! Thank you Acura Columbus for taking care of my car service! Appointment scheduling and service was very quick this time! Wish someone could have spent More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 01, 2017 -

Acura Columbus responded

Glad scheduling and timing went well. Sorry about the lack of time spent on the report. I'd be happy to have Jami or Todd call you in the morning to review the report in detail if you will send me your name and number. You can email me directly at johnconnelly@acuracolumbus.com. Have a great day! - John Connelly Owner/Acura Columbus

December 30, 2016

Fast and courteous. Surprised....done in one day. I had a wonderful experience. Everyone was so attentive and I felt at home. They did more than I expected in one day. Felt secure that my car was in More

by maggiemam10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott, Chris Diglia
Dec 30, 2016 -

Acura Columbus responded

It is a nice feeling that we did a good job for you! Thank you for the very kind review and I hope you have a fun weekend! Thanks, John Connelly Owner/Acura Columbus

December 30, 2016

Great Service! Dear Acura Columbus- I would like to thank Jami Meredith, the service person who helped me for the outstanding service on my recent oil change at More

by MMRAMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2016 -

Acura Columbus responded

Marc- Thanks for such great words about Jami! She does a fantastic job and works very hard and we are lucky to have her on our team. Thanks for giving us the opportunity to work on your car. Have a great weekend! - John Connelly Owner/Acura Columbus

December 24, 2016

Excellent service Your service staff was very professional and went out of there way to ensure that I was well taking care of. Thanks for all your gratitude! More

by proberts31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2016 -

Acura Columbus responded

Excellent! I am glad Jami could help. Thank you very much. - John Connelly Owner/Acura Columbus

December 21, 2016

Excellent service at Acura Columbus! We recently purchased a used RDX from Acura Columbus, after purchasing a new MDX earlier in the year. Adam Hannah was great and really helped us when More

by Beth and Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Dec 21, 2016 -

Acura Columbus responded

Beth and Jonathon- What a nice review! We are very lucky to have you as our customers. Thank you so much for coming back and it is great to read about Adam and Zach. It is greatly appreciated. - John Connelly Owner/Acura Columbus

...
109
...