Acura Columbus - Service Center

Everyone is helpful and willing to answer your questions. Service was prompt and Clay wrote down the appointment reason and explain next steps. I received a call with the diagnostics and when I could pick up Service was prompt and Clay wrote down the appointment reason and explain next steps. I received a call with the diagnostics and when I could pick up the car. More

First Oil Change Had booked an online appointment at 2:00. Service team was aware of my need to wait for car. Had me in and out in 45 minutes. Did a fantastic j Had booked an online appointment at 2:00. Service team was aware of my need to wait for car. Had me in and out in 45 minutes. Did a fantastic job. More

Service performed as Requested An Acura maintenance service A16 was performed as requested and within the amount of time estimated. You cannot ask for any better service than tha An Acura maintenance service A16 was performed as requested and within the amount of time estimated. You cannot ask for any better service than that! More

Excellent service Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. More

Multiple Tire Issues I had my car towed to the dealership with one flat tire and a nail in the other one. Zach was extremely patient, friendly and informative. He kept me I had my car towed to the dealership with one flat tire and a nail in the other one. Zach was extremely patient, friendly and informative. He kept me up to date with exactly what was happening with my tires and was able to repair them both without needing to replace either of them. Jami was also great! I feel comfortable leaving my car in the hands of Acura Columbus! More

Excellent I waited on my vehicle and the maintenance took longer than expected. I was informed and updated on their progress, much appreciated . All staff w I waited on my vehicle and the maintenance took longer than expected. I was informed and updated on their progress, much appreciated . All staff was good, don't remember names More

Emergency Service needed I started the day out on a bad note and Acura Columbus did a great job to get me back on the road. I came into the dealership without an appointment. I started the day out on a bad note and Acura Columbus did a great job to get me back on the road. I came into the dealership without an appointment. My brake lights and turn signals were not working due to damage that I had done to my MDX. The entire staff was very understanding and empathic to my situation. They went above and beyond to make sure that I was taken care of!! Great Job Zach and the entire service staff from check-in to check out. Honestly, the service did not surprise me ... I had been to the dealership in the past and based on previous experience new that I was in good hands. More

Good Communication I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of communication with me as I processed this information and happily discussed the situation with me multiple times. I greatly appreciated this openness and patience. More

recall service The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. More

Replaced air bag Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definit Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definitely recommend this place . More