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Acura Columbus - Service Center

Dublin, OH

4.9
1,175 Reviews

1,175 Reviews of Acura Columbus - Service Center

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July 03, 2015

Recent regularly scheduled maintenance I am very glad I purchased my RDX from Acura Columbus. So far I have been pleased with my choice, feel I was treated fairly, and the service has been More

by 2014rdx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Byerly, Brian Milliser
Jul 06, 2015 -

Acura Columbus responded

Thank you very much! We take great pride in making the experience before and after the sale as easy as possible. Jay Barger Operations Manager

July 02, 2015

I really like the service here We've purchased our first Acura via Jason here. He is so nice and make the whole process like a breeze. One year has quickly flied by, Jason and other More

by 11111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Byerly
Jul 06, 2015 -

Acura Columbus responded

Thank you for taking the time to share your experience with Jason and the Acura Columbus team. We appreciate the opportunity to assist and look forward to continuing to grow our relationship. Jay Barger Operations Manger

June 24, 2015

Excellent Experience I took my MDX in for service. I was met at the valet with extremely friendly and caring associates. I worked with Larry and Todd in service and J. More

by allie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Todd Skidmore and J. McDaniel
Jul 02, 2015 -

Acura Columbus responded

Thank you for sharing Allie. We appreciate the opportunity to help with your MDX's service needs. Jay Barger Operations Manager

June 19, 2015

Scheduled service Did a great job on the service. Impressed with the inspection. Inspection noted I needed wiper blades. I would have had them installed if I had b More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Skidd
Jun 20, 2015 -

Acura Columbus responded

Fantastic! Thank you for taking the time to share your experience. We take great pride in delivering a quality service experience. Jay Barger Operations Manager

May 15, 2015

3X to dealership and always had quality issues. First trip- 4 factory tires installed on factory rims- shredded rims on tire mount machine. Was told by service manager this cannot be avoided but cou More

by TL_Owner_Ohio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writer
Jun 02, 2015 -

Acura Columbus responded

We have asked for an opportunity to correct the situation but the only response has been message received. We value your business and want you to be happy. Jay Barger Operations Manager

May 13, 2015

5 star service experience I have been comming to this service center since 2007. Kristi Thornton always provides 5 star service. She is friendly, helpful and very knowledgeble. More

by SR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 13, 2015 -

Acura Columbus responded

Thank you for your kind words. We appreciate the opportunity to help. Jay Barger Operations Manager

April 16, 2015

SERVICE Great service from the service technicians and also Todd and Amanda. Although I missed my appointment , they rescheduled the same day. Friendly and co More

by cemozmeral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Amanda
Apr 16, 2015 -

Acura Columbus responded

Fantastic! Happy we were able to help. Thanks for sharing, Jay Barger Operations Manager

March 06, 2015

Went in for an oil change found other minor issues Excellent customer, from the young men at the valet, check-in, technician and service consultant!. Some of the minor issues found were explained in gr More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Larry and S. Kirk
Mar 06, 2015 -

Acura Columbus responded

We appreciate the opportunity to help! Jay Barger Operations Manager

February 14, 2015

linement I paid for a linemen to my Acura tl. I was given a car to use with no windshield fluid. I picked up my car and the steering wheel was not straight an More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure the name
December 17, 2014

Best Acura Dealership In Great Columbus Ohio (NOT Lindsay) Acura Columbus (4340 West Dublin Granville Road, Dublin, OH 43017) fixed my driver side mirror that was made completely broken by some " More

by David Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Dec 17, 2014 -

Acura Columbus responded

Dr Chen, Thank you very much for sharing your experience with Acura Columbus and the other dealer(Not Acura Columbus). We take great pride in providing the highest level of service and are constantly working to improve. Thanks again for giving us the opportunity to help, Jay Barger Operations Manager

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