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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews
Call Service Center (614) 502-5463

1,276 Reviews of Acura Columbus - Service Center

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November 07, 2023

Outstanding dedication to customer service! ! Will certainly go back for further maintenance and when shopping for a new vehicle . More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Acura Columbus responded

Fantastic! We appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

November 06, 2023

Always knowledgeable and friendly. Zach is great to work with and answers any questions I have. More

by fluteafterhours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
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Nov 09, 2023 -

Acura Columbus responded

Very glad that Zach has been helpful and thank you so much for taking the time to write! Thanks, John Connelly Owner/Acura Columbus

November 03, 2023

Always professional. Communicate well with customers. Good explanations of service needed. Appreciate a loaner car. More

by ABW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Acura Columbus responded

Very nice - I am glad Jami could help! I appreciate you taking the time to write. Thanks, John Connelly Owner/Acura Columbus

November 03, 2023

Love Zack he always makes my visit easy for anything I need for my car. I trust him with what I need or don’t need for my car service Thanks Zack! More

by sgrabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Acura Columbus responded

Very nice! So great to read on Zach — very cool! Thanks, John Connelly Owner/Acura Columbus

November 01, 2023

Accura in Dublin has serviced our MDX for the last 3 years and service was always excellent. Highly recommended! More

by MDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Acura Columbus responded

Thanks for the recommendation! We appreciate your trust the last 3 years. Thanks, John Connelly Owner/Acura Columbus

October 31, 2023

Excellent service every time. This trip it was factory warranty cost me 0. Text service has quick responses. More

by ron1cor1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Acura Columbus responded

Glad you like our texting! So do I! Thanks for your trust. - John Connelly Owner/Acura Columbus

October 31, 2023

Does an excellent job. Response is quick and so is the service can’t complain.! More

by Chuloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Acura Columbus responded

Very nice! I am glad Clay has been able to help. Thanks for taking the time to write! - John Connelly Owner/Acura Columbus

October 26, 2023

Super convenient and professional. Good reports of the work needed and completed - very highly recommended More

by gtmack01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Acura Columbus responded

Thanks for the recommendation! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

October 26, 2023

Prompt service, courteous employees. Car was ready earlier than originally projected. We had an excellent experience! More

by SWBARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Acura Columbus responded

Good news! I like to read that. Thanks for the opportunity - I am glad Todd and Zach could help. - John Connelly Owner/Acura Columbus

October 25, 2023

Staff is always very helpful Worked with Larry and Todd S today They always make me feel like family😊 More

by Anthony Parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Acura Columbus responded

Made my day! Very nice. Thanks — I am glad Larry and Todd can help. Thanks, John Connelly Owner/Acura Columbus

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