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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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July 04, 2023

Another good experience with Acura Columbus service department. Friendly, and they honor their commitment on time. More

by TSully10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Acura Columbus responded

Good news! Thanks for trusting us and giving us the opportunity to help. - John

July 03, 2023

Todd is great. He has always been trustworthy and a true professional and very personable. More

by Chip Niswonger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Acura Columbus responded

Excellent! So nice to read about Todd — that is very nice and thank you! Thanks, John Connelly Owner/Acura Columbus

July 01, 2023

Everyone at Acura Columbus is always very friendly and very helpful! I’ve always had a good experience here, communication is great and pricing is fair. More

by alliekmoore94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Acura Columbus responded

Thank you very much — you made my day! I am glad Todd and the team have been helpful. Thanks, John Connelly Owner/Acura Columbus

June 26, 2023

Service was quick, friendly and thorough. The car cleaning is complementary but was so good. More

by bruced
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Acura Columbus responded

Thanks - you made my Sunday. Such a nice note - greatly appreciated! - John Connelly Owner/Acura Columbus

June 26, 2023

Clayton & Kevin we’re an incredible help fixing what I broke! Now my Honda is back on the road looking great! More

by Nic Rodgers
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin (Tech)
Jun 26, 2023 -

Acura Columbus responded

Good news! I am glad Clay and Kevin could help. Thanks, John Connelly Owner/Acura Columbus

June 24, 2023

Received promptly, everything that needed doing was explained in a mannerky way. I am very pleased with the efficiency of this service department. More

by pbpolhamusr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Acura Columbus responded

Love to read this — I am glad all went well! Thanks, John Connelly Owner/Acura Columbus

June 24, 2023

The whole team at Acura of Columbus has the customer in mind to make sure that you are completely satisfied with their work and the interactions with each one of their team members More

by thartzog
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Acura Columbus responded

Wow - that is super nice. Thank you so much! We appreciate the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

June 23, 2023

Great place and a great experience as always! I would highly recommend Acura Columbus to anyone! More

by Ghutt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Acura Columbus responded

Thanks for the recommendation - we appreciate it!!! Thanks, John Connelly Owner/Acura Columbus

June 23, 2023

My bumper was peeling and Columbus Acura made it right! They installed a new bumper for me! And I really appreciate the work they have done for me, thank you!!! More

by RTKubinski
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Acura Columbus responded

I am glad it worked out! Thanks for writing - very nice! Thanks, John Connelly Owner/Acura Columbus

June 22, 2023

My service experience was seamless! I had no issues contacting the dealership and was offered convenient appointment options. The check-in process was super easy. The lounge was comfort More

by Rshall71
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Acura Columbus responded

All excellent! Love to read this — thank you so much! - John Connelly Owner/Acura Columbus

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