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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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June 21, 2023

Great people. Courteous, friendly, knowledgeable, and professional. Today’s service was completed sooner than expected. More

by RP Heard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Acura Columbus responded

Excellent! Thank you so much - greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

June 20, 2023

Extremely impressed with our recent service visit. Highly recommend!! They took care of the fix for us since it was missed at the previous visit. We were very happy with this experience. Thank you! More

by mb.bidstrup
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Acura Columbus responded

Thanks for giving us the chance to fix! So glad to read that you are happy and all went well. Thanks, John Connelly Owner/Acura Columbus

June 20, 2023

Excellent service for my car today. This dealership and service department always go above and beyond. Everyone I worked with was wonderful! More

by Kristin M
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Acura Columbus responded

Good news! Thank you so much. Very nice of you and greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

June 20, 2023

I’ve had nothing but great service here. Friendly informative, very connected to the customer. I love that it’s very easy to get a loaner car. Other places you have to wait to schedule sever More

by wrbhoover
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Acura Columbus responded

All good! I am glad Jami has been able to help. I do have to say that we get in loaner car binds all the time also! I am glad we have been able to take care of you, but sometimes it can definitely take a couple of weeks for availability. Thanks for writing! - John Connelly Owner/Acura Columbus

June 19, 2023

Clayton was awesome! Super helpful and knowledgeable with everything I brought it in for. Great stuff! More

by raids.novas_0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Acura Columbus responded

So great to read on Clay - I am glad he could help. Thanks so much! - John Connelly Owner/Acura Columbus

June 19, 2023

Service is second to none as always. Todd is a true professional and pleasure to work with. More

by pete.tega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Acura Columbus responded

Thank you so much — so nice of you. It is greatly appreciated and I am glad Todd and the team can help. - John Connelly Owner/Acura Columbus

June 17, 2023

The service is great and the location makes waiting for the car fun! I love the texting options and the staff is always friendly. More

by gretchen409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Acura Columbus responded

We are super fortunate to have Bridge Park in our backyard and I agree on texting! Thanks for being our customer! - John Connelly Owner/Acura Columbus

June 16, 2023

I bought a 2018 Accord 2. 0T from here back in 2021. Upon purchasing the vehicle, I opted for the “Wheel Coverage”. I’ve taken it in on 3 different occasion with curb rash on m More

by BMiller1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Acura Columbus responded

Thanks Brandon - your review definitely makes us feel good. Greatly appreciated! Thanks, John Connelly Owner/Acura Columbus

June 15, 2023

Excellent service, great quality, on time pick up, quick return, friendly staff. The service this time was beyond my expectations. More

by Hiro
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Acura Columbus responded

Good news! I am glad, Hiro. Have a good week! Thanks, John Connelly Owner/Acura Columbus

June 15, 2023

The Acura Columbus service team are outstanding every time. Todd was excellent. It’s always a pleasure working them. The entire staff is very caring and professional. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Jun 15, 2023 -

Acura Columbus responded

Wow! Thanks for recognizing the team - awesome! We really appreciate it. Makes us all feel good. Thanks, John Connelly Owner/Acura Columbus

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