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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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June 02, 2023

Awesome service was had today Thurs June 1st 2023. Way to go staff for iohn donnelly More

by Inspiredonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Acura Columbus responded

Thanks - awesome is good! Have a great weekend. - John Connelly Owner/Acura Columbus

June 01, 2023

Acura Columbus is awesome. We have an aftermarket warranty we purchased through another dealer. When we needed service, Acura Columbus took care of everything including dealing More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Acura Columbus responded

Great news - so glad to read that Clay was able to take care of you. Thanks for bringing the car to us for service. Thanks, John Connelly Owner/Acura Columbus

May 31, 2023

Excellent regular service performed in reasonable time while I waited. Service agent did a good job explaining the results of the service inspection and better yet what is closed to being needed in the n More

by TMGruzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Acura Columbus responded

Great to read on Zach! Thank you very much. Explaining the Multi-Point Inspection is really important. We appreciate your trust! Thanks, John Connelly Owner/Acura Columbus

May 31, 2023

Very friendly. 2nd car bought from them . Great service. Knowledgeable, explains what is needed. All repairs on my car are completed by this dealership More

by Carol.attenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Acura Columbus responded

Thank you so much! We appreciate your trust and I am glad Jami has been able to help. Thanks, John Connelly Owner/Acura Columbus

May 30, 2023

The service was very efficient and I had no issues with my visit! I would highly recommend this dealership More

by leeleebrown111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Acura Columbus responded

Thanks for the recommendation! We appreciate the opportunity to help! Thanks, John Connelly Owner/Acura Columbus

May 27, 2023

Todd Skidmore was amazing… thorough. . informative and friendly. Very helpful with service appointment. 5 stars More

by dkbaust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Acura Columbus responded

Great to read on Todd — thanks! Very nice. - John Connelly Owner/Acura Columbus

May 25, 2023

The service is great and very professional. It is easy to get someone on the phone and everything is explained clearly. More

by John Burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Acura Columbus responded

Thanks John! Good to read on the phones, but we definitely do get backed up. Texts seem to work well. I appreciate your kinds words - they are greatly appreciated. - John Connelly Owner/Acura Columbus

May 23, 2023

Very happy with the service and staff. Been using this dealership since 1987. I recommend Acura Columbus More

by bill_weygandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Acura Columbus responded

We missed you in 1986! Thanks for being with us for the 36 years — that means everything. Certainly makes my day and very thankful for your trust. - John Connelly Owner/Acura Columbus

May 22, 2023

Acura Columbus always makes it easy to service my vehicle. The ability to text and make an appointment, fast service and a convenient waiting room make not never want to go anywhere else More

by Jryoung129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Acura Columbus responded

Excellent! I love to read this — thank you! - John Connelly Owner/Acura Columbus

May 20, 2023

Had issue coming back from work trip in Dayton. Got me in same day and fixed problem! Also advised me on possible issue and will provide loaner car for next oil change to check further. Exemplary More

by Jcarilli01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Acura Columbus responded

Glad it worked out and we could help! Very nice of you to take the time to write - we appreciate it. Thanks, John Connelly Owner/Acura Columbus

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