Acura Columbus - Service Center

Great service, courteous customer service. Will go to them EVERY TIME and highly recommend them. Will go to them EVERY TIME and highly recommend them. More

Service was completed quickly in the timframe I was originally provided. Also nice I was able to schedule service for the next day. originally provided. Also nice I was able to schedule service for the next day. More

For 23 years I have relied on Acura Columbus to do all the maintenance on my Acura. To stay that long reflects on what an excellent dealership they are! the maintenance on my Acura. To stay that long reflects on what an excellent dealership they are! More

Fabulous customer service and genuine great people. Would highly recommend! We will definitely be back! Would highly recommend! We will definitely be back! More

Fast and thorough service! Just what you expect from Acura! Service rep was very friendly!! Just what you expect from Acura! Service rep was very friendly!! More

Excellent service. Everything was explained thoroughly and my questions were answered with respect. Will keep coming back. Everything was explained thoroughly and my questions were answered with respect. Will keep coming back. More

The service at Columbus Acura is TOP NOTCH! ! Staff is always so nice and beyond helpful!! ! Staff is always so nice and beyond helpful!! More

Everyone I came in contact with, understand & demonstrate great customer service. Larry, Jami & Adam all made sure my issues were addressed & followed up with me accordingly. great customer service. Larry, Jami & Adam all made sure my issues were addressed & followed up with me accordingly. More

The service was ok however I just had a flat tire. It was late in the day when my vehicle was towed in but the dealership had zero loaner cars?? They did offer me a ride home however that wasn't the i It was late in the day when my vehicle was towed in but the dealership had zero loaner cars?? They did offer me a ride home however that wasn't the issue. What about the next day, People do work and have other places to go. I felt for the price of the new car, a loaner car while mine was being worked on should have been the bare min. Then the next day I was advised they were unable to get my replacement tire. I understand shipping delays and so forth but again why not pull a tire from a new vehicle and replace it one the ordered tire came in? Then I'm also back in the beginning situation no ride no way of getting around. When my tire did finally come in the 2nd day I arrived to pick up my car and they couldn't even wash it?? I have purchased Acura's in the past. My last Acura was a 2009 and when I took it into a dealer different from where I bought the car when it was new I was treated very well in NC and TN. Given a loaner when I needed it, car was washed and vacuumed every time I had it worked on but not here. I buy a brand new car and It couldn't even be washed? The salesman was very nice when I bought the car and based on what he told me I was going to be taken care of from that moment on however when the first time came to have any type of service done I felt this dealership came up short compared to my previous dealership where I lived. The only great part was the fact I had purchased the wheel and tire protection with the vehicle and it was covered under the warranty. More

This was my first experience with this dealership. Everyone was kind, curious and very helpful. Their knowledge of what needed to be done was awesome. They went above an beyond to ensure I was happy w Everyone was kind, curious and very helpful. Their knowledge of what needed to be done was awesome. They went above an beyond to ensure I was happy well taken care of in a timely fashion. Thank you so much!! More