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Acura Columbus - Service Center

Dublin, OH

4.9
1,279 Reviews

1,279 Reviews of Acura Columbus - Service Center

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March 23, 2023

Friendly, welcoming representatives who listen to your concerns and provide descriptions and the services to be performed by the technicians. Technicians who also provide easy to understand descriptions o More

by marilynpholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Acura Columbus responded

Wow — thank you so much for taking the time to write out such a nice note! We are glad to have you as our customer — we really appreciate your very kind words about our team. Thanks, John Connelly Owner/Acura Columbus

March 22, 2023

Service is great we have bought 2 vehicles from the dealership we have always been taken care of appreciate you guys More

by Dunkcaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Mar 23, 2023 -

Acura Columbus responded

Thanks for recognizing a lot of our team! We are very lucky to have them with us. Thanks for being our customer. - John Connelly Owner/Acura Columbus

March 21, 2023

Always very polite and helpful. Love the vallet option for service. Easy and convenient. The free car wash and vacuum is a nice touch. More

by christyalogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Acura Columbus responded

Thanks for taking the time to write this review! I am very happy to read when we make things easy and convenient — that is the way it should be. Thanks, John Connelly Owner/Acura Columbus

March 21, 2023

Professional, courteous, and communication was great. They were able to figure out the problem with minimal down time and loaner vehicle needed only short time. More

by adamsks58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Acura Columbus responded

I am glad it all worked out! I especially like to read about the communication — super important. Thanks, John Connelly Owner/Acura Columbus

March 18, 2023

Great people providing quick reliable service. Always on time and work with my schedule. Done More

by twinsmom911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Jones
Mar 18, 2023 -

Acura Columbus responded

Thanks for your kind words!! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

March 17, 2023

Everyone was helpful- and very easy to work with. I waited for my car (a routine service) and the accommodations were lovely- beverages, wi-fi, comfortable sofa. More

by jones487
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Acura Columbus responded

Thank you very much! I love to read that we made it easy to work with. Thanks for the opportunity! - John Connelly Owner/Acura Columbus

March 17, 2023

Process is so easy, communication is excellent and I am very happy with overall service! More

by MariP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Acura Columbus responded

Very glad you are happy! I love to read that it was easy. Thanks, John Connelly Owner/Acura Columbus

March 16, 2023

Only dealership I have used to service my vehicles for years and have never a single complaint. Top notch service. Highly recommended. More

by anto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Acura Columbus responded

Thank you so much!! We are very grateful. Thanks, John Connelly Owner/Acura Columbus

March 16, 2023

My MDX was involved in an accident and the insurance company had me take the carto another shop for repair. My car was not running smoothly after the other shop finished. So l brought my car to Columbu More

by Millsl1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Acura Columbus responded

I am glad Clay and the team could help! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

March 16, 2023

Acura Columbus has been great to work with. Everyone is very friendly and helpful. On the other hand Lindsay Acura was a nightmare. More

by Leah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Acura Columbus responded

Thanks Leah — I am glad Todd and Zach could help. - John Connelly Owner/Acura Columbus

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