Acura Columbus - Service Center

Excellent service; responsive staff; convenient location. Ride share available. Good communication via text email and phone Ride share available. Good communication via text email and phone More

The service team at Acura Columbus is always great. Prompt, efficient, making sure the vehicle and the customer are well looked after. Zach took care of me today and did a great job. Highly recommend t Prompt, efficient, making sure the vehicle and the customer are well looked after. Zach took care of me today and did a great job. Highly recommend this service team. More

Good service good people to buy from i'm happy with my purchase, my car came with some little defects from factory but they are fixing them. purchase, my car came with some little defects from factory but they are fixing them. More

I purchased a new TLX Advance in 2021. I had several minor mechanical issues that needed to be addressed initially, but Acura Columbus was very helpful in resolving all but one. The Wirele I had several minor mechanical issues that needed to be addressed initially, but Acura Columbus was very helpful in resolving all but one. The Wireless Charging Pad/Unit in the main console is defective, or not compatible with any iPhone 12 model or newer. We were told shortly after we recognized the problem that it would be fixed by Acura, however two years have gone by, and there has been no effort to identify a fix. Today during my routine service appointment, I inquired again about it, and was told that it will never work with our phones. It’s frustrating to know that you pay so much for a higher end car, and then find out after the fact that a desirable convenience feature can’t be repaired. The attitude and comment was “oh well, sorry about that”. Makes me wonder what other defects or shortcuts are considered acceptable by Acura when selling a vehicle (without notifying a consumer ahead of time). Other than that, I’ve had a decent experience with this dealership, and I do appreciate the detailed follow up after I’ve had the car in for service. More

U insist on hvng deal with SKIDMORE and I'd rather NOT! After his attitude and comments, mde mde trwrds me, last yr abt MY MONEY! I asked, for a dffrnt service advisor! And yet I'm still mde to deal with After his attitude and comments, mde mde trwrds me, last yr abt MY MONEY! I asked, for a dffrnt service advisor! And yet I'm still mde to deal with him! And he can continue to mke remarks abt me to his fellow co-wrkrs all he wnts, IDC!! Hwevr! He shld xprss thm to my face if he feels sme kinda way abt me or the OUT OF ST8 COUPON(S) tht, are sent to me tht, I've used thr B4! As much as thgs cost these days and with err-bdy tryna mke sure ALL OUR FAMILIES EAT!! If I can SAVE A WHOLE $5 thn thts, wht I choose to do! It's not evn a competitors coupon! So, if u won't allow me to use it, thn thts fine! Jst dnt pick and choose whn I can or cnt use it! Another thg u cld consider! How abt sending ur "customers" out coupons off of services tht, u provide! Evn if it's ONLY $5!! More

By far the best auto dealership I’ve dealt with in my days. They have the best sales and service reps I have experienced. This is my second MDX and I will have another. Jeep up the good work. days. They have the best sales and service reps I have experienced. This is my second MDX and I will have another. Jeep up the good work. More

Service department was great. Zach took care of my vehicle and was great to work with. Zach took care of my vehicle and was great to work with. More

The Service Technician staff at Acura Columbus are wonderful. They take the time to thoroughly explain what the service will entail snd keep me updated during the service. Hands down the best dealer wonderful. They take the time to thoroughly explain what the service will entail snd keep me updated during the service. Hands down the best dealer service experiences I have ever had. More

Columbus Acura is alway fast to get you checked in and the service done fast and right. The service writers are as nice and very helpful. the service done fast and right. The service writers are as nice and very helpful. More

Everyone I’ve encountered or has worked on my car is very professional . They find the problem an fix it the same day. professional . They find the problem an fix it the same day. More