Acura Columbus - Service Center

service scheduled online, got in quickly. Zach got my B1 going and went flawless. Talked w Todd when service was completed. No games. Just as it should be. scheduled online, got in quickly. Zach got my B1 going and went flawless. Talked w Todd when service was completed. No games. Just as it should be. More

Excellent service Always quick and completed sooner than expected. Service is always on point and exceeds all my expectations. They welcome you and always offer you mor Always quick and completed sooner than expected. Service is always on point and exceeds all my expectations. They welcome you and always offer you more than I came for. This would keep me as a future client. More

Service Check in process for service could be better. Waited for 10 mins before someone acknowledged when there was no other customers except myself. Overall Check in process for service could be better. Waited for 10 mins before someone acknowledged when there was no other customers except myself. Overall its was ok. More

Very Professional Kept us updated on status of car daily. Either by calling or texting where in the process they where. Easy process to get loaner vehicle, wait time wa Kept us updated on status of car daily. Either by calling or texting where in the process they where. Easy process to get loaner vehicle, wait time was minimal. More

Always amazing! The staff is always so kind. They helped me to the loaner car and made sure my infant and I were taken care of. I would definitely recommend them! The staff is always so kind. They helped me to the loaner car and made sure my infant and I were taken care of. I would definitely recommend them! More

Had a few hiccups but was ok Came in for oil change and was suppose to get a car wash with it but when we went to leave saw the car hadn't been washed so had to bring it to there Came in for oil change and was suppose to get a car wash with it but when we went to leave saw the car hadn't been washed so had to bring it to there attention to get it done. More

Always impressed on how Zach and team takes care of our car. They never look at making money out of us. Just focused on the current fix and recommends next fix when necessary and on time which allows us to plan They never look at making money out of us. Just focused on the current fix and recommends next fix when necessary and on time which allows us to plan the next service visit. My wife and I will drive more Acuras because of our experience with Acura Columbus. More

Easy doing business Very easy to get my TLX serviced and the wait was minimal. Explained everything as far as the wear and tear so far on brake, tires , etc. Very easy to get my TLX serviced and the wait was minimal. Explained everything as far as the wear and tear so far on brake, tires , etc. More

Consistent quality I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here ofte I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here often. If the over-the-top performance on my first service visit was simply a one-time attempt at a good first impression, I’d have understood. But I’ve learn this is just how they do it every day. They’ve got a uniquely engaged and pleasant team — Jami, Joyce, Zach & Todd are excellent. More

New headlight The service tech was very attentive and explained what they were going to. He explained the car was in good condition, but needed to replace tires at The service tech was very attentive and explained what they were going to. He explained the car was in good condition, but needed to replace tires at some point. More