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Acura Columbus - Service Center

Dublin, OH

4.9
1,162 Reviews

1,162 Reviews of Acura Columbus - Service Center

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April 13, 2018

Great service This is my second time at this facility and the service was great once again. I would definitely recommend Acura Columbus to others. Thank you for suc More

by SHIA106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Welcome back! Hopefully this is the start of a long relationship! I am glad Zach, Larry and Ashley could help. Thanks, John Connelly Owner/Acura Columbus

April 10, 2018

Great service, always professional and friendly staff Great service; always on time. Professional and friendly staff; explains service and includes a detailed vehicle status report. I have purchased TWO A More

by DIANEschaffer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Thanks Diane! You have been a great friend to us and we appreciate it. I am glad Todd could help. Thanks, John Connelly Owner/Acura Columbus

April 05, 2018

Consistency Acura Columbus has consistently done a good job servicing our TLs over the last 10 years. Always convenient, on-time and thorough. Gives us confidenc More

by msrammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Acura Columbus responded

Thanks for the last ten years and looking forward to at least 10 more! We appreciate it! Thanks, John Connelly Owner/Acura Columbus

April 03, 2018

Recall Awesome service ..very welcoming and quickly responded.. pleasant place to relax and entertain while my car is getting serviced.. great service i can More

by LAMSUNEEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2018 -

Acura Columbus responded

We hope you do visit again!! Thanks for the opportunity and I am glad Jami could help. Thanks, John Connelly Owner/Acura Columbus

March 30, 2018

Oil change Everything was done very well and in a timely manner. The team explained all of the findings in a timely manner and electronically. I have no complain More

by JAYGAG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2018 -

Acura Columbus responded

Excellent! Thanks! - John Connelly Owner/Acura Columbus

March 29, 2018

Top Notch Service This dealership and their service people, especially Chris Diglia, cared about the quality of their service and the needs of your car and you as a per More

by kmmccafferty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Nader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diglia
Apr 01, 2018 -

Acura Columbus responded

Fantastic! I am so happy that Chris, Todd and Terry could help. I hope you have a wonderful weekend! Thanks, John Connelly Owner/Acura Columbus

March 29, 2018

Straight forward service, welcoming staff Although the building and appearance is a little dated the staff is very welcoming and are efficient getting you taken care of. Provided very nice loa More

by Lauer_27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2018 -

Acura Columbus responded

Super! I am glad the new technologies were able to help make it a good experience and I really appreciate your thorough review. Thanks, John Connelly Owner/Acura Columbus

March 28, 2018

Thank you so much! Incredible experiences all the time....most friendly place I've experienced to date. Clean always free goodies and drinks and car washes....Died and w More

by MVORIS56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Diglia, JIM CRUIKSHANK, Daniel Jimenez
Apr 01, 2018 -

Acura Columbus responded

Wow! You definitely made us feel good. Thanks for your business! Thanks, John Connelly Owner/Acura Columbus

March 26, 2018

Excellent staff Was surprised that the replacement part was not under warranty...would appreciate another look at this from your end...Chris did what he could at the More

by hmschultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Apr 01, 2018 -

Acura Columbus responded

We will definitely look at it! Thanks for letting me know. I am glad Chris was able to help. Thanks, John Connelly Owner/Acura Columbus

March 23, 2018

Thank you for your awesome service This dealership is this first Acura dealership that hasn’t half assed the service and it’s great to go to a reliable dealership I can trust with my ca More

by auribe906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joyce Garrett
Mar 26, 2018 -

Acura Columbus responded

Well, we might not always get it right, but I do know that we try to give a full-assed effort! Let us know if we can help when you are ready to trade. Thanks, John Connelly Owner/Acura Columbus

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