Acura Columbus - Service Center

Wow! What great service. The XM satellite module failure was an unexpected surprise but Jim and the team made the entire experience painless. My car was repaired in 24 hours w The XM satellite module failure was an unexpected surprise but Jim and the team made the entire experience painless. My car was repaired in 24 hours which qualified me for a super nice loaner car. Thanks for providing great customer service. More

Very well done. Everyone was courteous. Work was done on time. Rotation of tires cost me $30 - this should have been done free - because this is a leased car. Everyone was courteous. Work was done on time. Rotation of tires cost me $30 - this should have been done free - because this is a leased car. More

Rick Flair approved Thanks to Zach and his attention to detail. The whole experience gets a “ limo riding... Rolex wearing ... gator shoe wearing good looking son of gun. Thanks to Zach and his attention to detail. The whole experience gets a “ limo riding... Rolex wearing ... gator shoe wearing good looking son of gun...WOOOOOOO!” More

Timely, Thorough. Jami in my experience has been thorough, responsive and things get done right the first time. I needed to get a key made for our 2010 TSX, and on the Jami in my experience has been thorough, responsive and things get done right the first time. I needed to get a key made for our 2010 TSX, and on the way in got a low pressure indicator light on the dash. I called Jami, and they checked out the tires (I had a nail), brakes, (which I had asked them to do-which didn’t need work right now), and recommended a radiator flush, which I had them do, and was out of there in less than an hour and a half-which I was super pleased with. My car was washed too. Great experience! More

Everything went well. They were responding to my service needs and took care of all and explained everything. I had issues with the air conditioner and they looked at it an They were responding to my service needs and took care of all and explained everything. I had issues with the air conditioner and they looked at it and took care of it. More

My car broke down and had to be towed to dealership My car was repaired in 48 hours and it only took that long because a part had to be ordered. There was a little issue when I picked it up and I took My car was repaired in 48 hours and it only took that long because a part had to be ordered. There was a little issue when I picked it up and I took it back early Monday and it was resolved in 90 minutes. I was treated with respect and felt like an important customer. More

Phenomenal I ran over a concrete parking block and damaged some under belly parts. Service immediately inspected for damage, ordered needed parts and provided a I ran over a concrete parking block and damaged some under belly parts. Service immediately inspected for damage, ordered needed parts and provided a loaner car. While awaiting parts, dealer also performed requested 7 year maintenance. Work was completed within 1 1/2 days. More

Numero Uno Acura Columbus is always top notch! Very efficient as well. I actually bought the car at Lindsey. But prefer my service at Acura Columbus. They are Acura Columbus is always top notch! Very efficient as well. I actually bought the car at Lindsey. But prefer my service at Acura Columbus. They are fantastic!! More

Was quick and very much appreciated The part needed was there and installed quickly and a car wash! Who wouldn't love that? The wifi is a plus also. Makes time go faster The part needed was there and installed quickly and a car wash! Who wouldn't love that? The wifi is a plus also. Makes time go faster More

Scheduled maintenance The staff is very comfortable to deal with and the work is accurate and completed on time. The invoice was inaccurate but was handled quickly. The staff is very comfortable to deal with and the work is accurate and completed on time. The invoice was inaccurate but was handled quickly. More