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Acura Columbus - Service Center

Dublin, OH

4.9
1,282 Reviews

1,282 Reviews of Acura Columbus - Service Center

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May 18, 2018

Friendly and efficient I scheduled service to repair a leak in the roof of my vehicle. The staff was timely, courteous, and efficient. The vehicle was ready within hours. I More

by scmusilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
May 22, 2018 -

Acura Columbus responded

I am glad that Jim and the team could help. With all of the rain recently, a leak is exactly not what you need! Thanks, John Connelly Owner/Acura Columbus

May 16, 2018

Service Center appointment went well! It's always good when things work the way they are suppose to. My service apointment at Acura Columbus was exactly that. From the on time appointmen More

by acuradriver4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Acura Columbus responded

Without a hitch is good news! Thanks. I am glad Zach and Todd could help. - John Connelly Owner/Acura Columbus

May 16, 2018

Outstanding customer service A great product matched with outstanding customer service cannot be beat. I’m going to be taking a car trip and although nothing was due or no mainte More

by KPJ94A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Acura Columbus responded

I hope you have a good trip!! Thanks, John Connelly Owner/Acura Columbus

May 12, 2018

Stellar dealership. Amazing customer service. From day one when we purchased our car, to calling to get our regular service maintenance handled, every person who we have come into contact with at More

by darleneironsrosado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Green
May 12, 2018 -

Acura Columbus responded

You made my day! What a nice review. Thank you very much. Thanks, John Connelly Owner/Acura Columbus

May 11, 2018

Vehicle Service Brought car in for repair service. Very good job on repairs. However received car back without car wash. Not good. Not associated With any dealershi More

by safetyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 22, 2018 -

Acura Columbus responded

Thanks for writing with me, Safetyman. I know that you don't want us to come out to your house and pick up your car to give it a wash, but I hope we can get another chance to help in the future. Thanks, John Connelly Owner/Acura Columbus

May 10, 2018

Quick and efficent overall The B1 service and air bag replacement was quick and efficent. Zach, as always was attententice and anticipated the needs of his guests. Todd from s More

by wolf.522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joyce is just a role modle for service!, Joyce Garrett
May 12, 2018 -

Acura Columbus responded

Thanks! Zach and Todd are a great team! We will be in touch on the wiper blades. Sorry for the lack of communication. I agree on Joyce! - John Connelly Owner/Acura Columbus

May 08, 2018

Quick Oil change I was due for the A 1 service. I was able to make my appointment online with gentle reminders from Acura so I was positive everything went through. More

by marciashaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry I do not remember their names and am too lazy to dig up the papers to find out.
May 09, 2018 -

Acura Columbus responded

Thanks Marcia! We all appreciate it! We will be sure to make our names known to you next visit. Jim, Jami, Larry, Clay, Zach, Chris and Todd. - John Connelly Owner/Acura Columbus

May 07, 2018

Excellent customer service experience. Service staff went above and beyond to save me money!! Went through my vehicle to see if I already had parts so I wouldn’t have to buy them. More

by SLOOPYGIRLINMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
May 07, 2018 -

Acura Columbus responded

I am glad Jim could help! Thanks. - John Connelly Owner/Acura Columbus

May 07, 2018

Oil Change Upon returning from my two week honeymoon vacation. I needed an oil change but didn’t have an appointment. I called Jim Cruikshank and he was able to More

by jones.tony09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
May 07, 2018 -

Acura Columbus responded

Congratulations on the wedding! Thanks for being our customer. I am glad Jim and Todd could help. - John Connelly Owner/Acura Columbus

May 02, 2018

Awesome service Go here regularly for service. Am always treated with care. Service is always thorough. Never have had any problems. They always wash my car too. More

by 2013TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Acura Columbus responded

Thanks for trusting us! It is greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

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