1,282 Reviews of Acura Columbus - Service Center
Friendly and efficient I scheduled service to repair a leak in the roof of my vehicle. The staff was timely, courteous, and efficient. The vehicle was ready within hours. I I scheduled service to repair a leak in the roof of my vehicle. The staff was timely, courteous, and efficient. The vehicle was ready within hours. I could not be more pleased with the overall experience. More
Service Center appointment went well! It's always good when things work the way they are suppose to. My service apointment at Acura Columbus was exactly that. From the on time appointmen It's always good when things work the way they are suppose to. My service apointment at Acura Columbus was exactly that. From the on time appointment to finishing at the exact time they said they would finish, this service appointment went off with out a hitch. More
Outstanding customer service A great product matched with outstanding customer service cannot be beat. I’m going to be taking a car trip and although nothing was due or no mainte A great product matched with outstanding customer service cannot be beat. I’m going to be taking a car trip and although nothing was due or no maintenance issues I took my 8 year old ACURA for checkover. To my pleasant surprise there was no charge and this dealer even washed and vacuumed.. now how do you beat that. More
Stellar dealership. Amazing customer service. From day one when we purchased our car, to calling to get our regular service maintenance handled, every person who we have come into contact with at From day one when we purchased our car, to calling to get our regular service maintenance handled, every person who we have come into contact with at Acura Columbus has been so helpful, down to earth, easy to work with and wonderful on the follow through. We couldn’t be happier with our choice in dealership or our MDX!!! More
Vehicle Service Brought car in for repair service. Very good job on repairs. However received car back without car wash. Not good. Not associated With any dealershi Brought car in for repair service. Very good job on repairs. However received car back without car wash. Not good. Not associated With any dealership or service center. More
Quick and efficent overall The B1 service and air bag replacement was quick and efficent. Zach, as always was attententice and anticipated the needs of his guests. Todd from s The B1 service and air bag replacement was quick and efficent. Zach, as always was attententice and anticipated the needs of his guests. Todd from service shared my next stems upon my vechicle return for the next service. pon check in, I did ask for an anaylsis of the wiper blades-not communicatio back upon comopletion. Overall the service and customer interabtions are excellent. More
Quick Oil change I was due for the A 1 service. I was able to make my appointment online with gentle reminders from Acura so I was positive everything went through. I was due for the A 1 service. I was able to make my appointment online with gentle reminders from Acura so I was positive everything went through. I took my car in, met a friend for breakfast, and before we were done eating I received the text that my car was ready. Everyone was friendly, helpful, and made sure all the questions I had were answered. More
Excellent customer service experience. Service staff went above and beyond to save me money!! Went through my vehicle to see if I already had parts so I wouldn’t have to buy them. Service staff went above and beyond to save me money!! Went through my vehicle to see if I already had parts so I wouldn’t have to buy them. More
Oil Change Upon returning from my two week honeymoon vacation. I needed an oil change but didn’t have an appointment. I called Jim Cruikshank and he was able to Upon returning from my two week honeymoon vacation. I needed an oil change but didn’t have an appointment. I called Jim Cruikshank and he was able to fit me in. While Jim was away Todd Skidmore filled in to help. More
Awesome service Go here regularly for service. Am always treated with care. Service is always thorough. Never have had any problems. They always wash my car too. Go here regularly for service. Am always treated with care. Service is always thorough. Never have had any problems. They always wash my car too. More