Acura Columbus - Service Center

Another great service experience! We've had three cars serviced at Acura Columbus. Their customer service experience is very good, from the moment you arrive at the service center unti We've had three cars serviced at Acura Columbus. Their customer service experience is very good, from the moment you arrive at the service center until the work is completed. Communication is timely and the work was done on time. More

I had a piece of metal fall off undercarriage of Acura. I w I had a piece of undercarriage fall off my Acura. Service scheduled me in the day I called and completed the work while I waited. I received a call I had a piece of undercarriage fall off my Acura. Service scheduled me in the day I called and completed the work while I waited. I received a call the next day to check on work. Wow! More

Professional service experience Great treatment from beginning to end. Todd is probably the best in his profession. Very much a no nonsense, but polite. Always gives options rather Great treatment from beginning to end. Todd is probably the best in his profession. Very much a no nonsense, but polite. Always gives options rather than just one alternative. More

TSB Repair for 2015 RDX Service Department verified my issue and conducted the TSB repair promptly. Effective results from the repair were immediately apparent. I have Service Department verified my issue and conducted the TSB repair promptly. Effective results from the repair were immediately apparent. I have had nothing but good results in my dealings with Acura Columbus Service Department. More

Professional and Thorough Service appointments have always been easy and quick for me at Acura Columbus. Great communication and the multi-point inspection report provides exce Service appointments have always been easy and quick for me at Acura Columbus. Great communication and the multi-point inspection report provides excellent information. Service managers do not pressure you on potential repair items if you want to defer and are very knowledgeable in answering questions and providing options. Nice experience in every aspect. More

Service From the time I pulled in for my scheduled maintenance, I was treated very well. They did not rush me and took their time to look up a cargo cover to From the time I pulled in for my scheduled maintenance, I was treated very well. They did not rush me and took their time to look up a cargo cover tonorder. More

Excellent Service As usual, Acura Columbus did an excellent job at check in, communication and check out....actual service on car was seen via video -which was an inter As usual, Acura Columbus did an excellent job at check in, communication and check out....actual service on car was seen via video -which was an interesting extra. More

A1 Service Service personnel were all very courteous and helpful. I was greeted promptly and service on my car was quick. The waiting room was nice and the vi Service personnel were all very courteous and helpful. I was greeted promptly and service on my car was quick. The waiting room was nice and the video feeds of the service area and car wash keeps you updated on how the service on your car is progressing. More

Stellar customer service Was able to service my car within a couple of hours of my call. Service was fast, efficient and professional. This dealer is run like a well oiled m Was able to service my car within a couple of hours of my call. Service was fast, efficient and professional. This dealer is run like a well oiled machine. Highly recommend. More

Service Department Chris Diglia and Jim Cruikshank did an excellent job handling my RDX. I was well informed step by step and I felt at ease knowing that they are takin Chris Diglia and Jim Cruikshank did an excellent job handling my RDX. I was well informed step by step and I felt at ease knowing that they are taking care of my vehicle. I've known Jim for several years and knowing that he is part of your team makes me even more loyal to come and have my vehicle serviced at your facility. More