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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,619 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,619 reviews

September 04, 2023

Jean is my customer service rep in services. He is always polite, supportive and willing to satisfy me. I always walk away knowing my car was in good hands because of Jean in services. I only wi More

by RGCARTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're glad to know that Jean has been able to provide you with such excellent service at Acura of Pembroke Pines. We'll see you next time!v

September 04, 2023

Jean Luis has always been an excellent service advisor. One the ball and the work is done in a quick and efficient manner. More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're delighted to know that Jean has been providing excellent service at Acura of Pembroke Pines. We always aim for efficiency and quality in our work! Have a great ride!

September 03, 2023

It is always a total satisfaction when I take my car to service. Emilio, my advisor is always taking of me as a customer. He is very professional and dedicated. He is a plus for Acura of Pembroke Pines. More

by RODITLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Sep 05, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know that you've consistently had great service experiences with Emilio and our team at Acura of Pembroke Pines. Thank you for your loyalty and feedback! See you next time. Safe travels!

September 03, 2023

I was looking for my dream car and this team made it possible. I’ll do business with them again More

by DAYALYSHERRERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Kennely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thalia Lema Echavarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the feedback! We're delighted to know that our team helped you find your dream car at Acura of Pembroke Pines. We look forward to doing business with you again in the future. If you have more questions or need further assistance, don't hesitate to reach out. Enjoy your dream car!

September 03, 2023

did not manage honest and true communication about the delivery timing. generated loss, no compensation More

by ZSZIGETHI
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Giovanni Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the feedback. Honest and clear communication is a priority for us, so it's disappointing to hear that we didn't meet those expectations in this case. We will review the situation with our team and invite you to please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thanks again.

September 02, 2023

Prompt service Jean Louis is excellent He explains all that was done to the vehicle to keep it running in optimal shape More

by drhusmankhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Acura Of Pembroke Pines responded

We're glad to know Jean Louis provided you with excellent service at Acura of Pembroke Pines. We always aim for transparency and keeping your vehicle in top shape! We'll see you next time!

September 02, 2023

Our experience was excellent 5 star. Thank you Nigel Redwood your were amazing. We purchased a uses 21 RDX and came back the next day and purchased a 2024. More

by SMORGAN0609
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Redwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know that you had a 5-star experience with us at Acura of Pembroke Pines! It's great to see Nigel was able to assist in finding your perfect Acura RDX. Thanks for choosing us and we hope you enjoy the ride!

September 01, 2023

Everything was efficient once I arrived. I know I gave the dealer a hard time at first, I appreciate his patience and understanding in what I wanted. More

by LOOK4KIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Bryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Acura Of Pembroke Pines responded

Thank you for the fantastic review! We appreciate you trusting the Acura of Pembroke Pines team with your business and hope we have the privilege of working with you again in the future!

September 01, 2023

Team was professional and attentive. I would recommend this dealership to others. Keep up the good work! More

by FERG88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Titianna
Sep 01, 2023 -

Acura Of Pembroke Pines responded

We appreciate your kind words and recommendation! Our team at Acura of Pembroke Pines is always here to provide professional and attentive service. Thanks for the support, we'll definitely keep up the good work!

September 01, 2023

One of the best dealer experiences we've ever had. everyone is very attentive, especially David Campell, a respectful and professional young man. Also Mr. Campell in the financial department. Thank yo More

by MABELWITHLOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Acura Of Pembroke Pines responded

Hey Mabel, thank you for the positive review! We're happy to know that you had a great experience with David and Campell at Acura of Pembroke Pines. We'll see you next time! Enjoy your new ride!

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