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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,604 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,604 reviews

September 03, 2021

Service was great, greeted promptly, it actually took faster than promised for the service to complete. All went smooth and fast and work well done. More

by RAMYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Ferber
Sep 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! We're happy to hear that our service team provided you with a smooth and quick appointment! See you next time at Acura of Pembroke Pines!

September 03, 2021

Definitely didn’t feel like I was taken care of . Honestly . Loopholed system like every dealership. They never changed my brake sensors on vehicle . Just take take take take your money and forget to More

by STEVENWHITE0109
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nigel
Sep 17, 2021 -

Acura Of Pembroke Pines responded

Steven, We're disappointed to hear you feel this way. We assure you that customer feedback is integral to how we operate, and we'll present these concerns to the team. Please don't hesitate to contact me to discuss this experience. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

September 03, 2021

Everything was clean and organized, I received a very nice attention and the explanations was very helpful, I could describe my experience as not less than great. More

by CABELLA1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! -Acura of Pembroke Pines

September 03, 2021

RON WAS AMAZING!!! SO PROFESSIONAL AND THOROUGH. IT WAS A BREEZE. EVERYONE GO SEE RON WHEN YOU NEED YOUR OIL CHANGED. CANT WAIT TO GO BACK. More

by KATEBARBOUR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON RICHARDSON
Sep 03, 2021 -

Acura Of Pembroke Pines responded

We can't thank you enough for your kind words, Kate! Ron and our team appreciate your 5-stars! See you next time at Acura of Pembroke Pines!

September 02, 2021

I’m still convinced we got robbed with the car’s price and the finance department, they are milking the pandemic to their convenience as an excuse to ask for more money. More

by MIAMILAKR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dino Liebro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nigel , Sam Nelson
Sep 16, 2021 -

Acura Of Pembroke Pines responded

We understand your frustration. The Acura of Pembroke Pines team strives for a five-star experience for customers and regret that wasn't the case for you this time. We assure you that customer feedback is integral to how we operate, and we'll present these concerns to the team. We encourage you to reach out to Larry at lschlossberg@czag.net at your earliest convenience to discuss this in more detail and find a resolution. Thank you.

September 02, 2021

Jean Louis is amazing! He is very knowledgeable and courteous. He is always willing to explain what was found and how it can be rectified. The best part is that I never feel as if I have been bambooz More

by KEEPINGITREAL45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for the excellent feedback! We're so glad that Jean has the opportunity to take care of you and your vehicle and we'll be sure to let him know how pleased you are with the service he provides. Thanks for being an Acura of Pembroke Pines customer. We'll see you next time!

September 02, 2021

Jean is a fantastic service writer, he makes it enjoyable to come in because he’s so courteous professional and knowledgeable. He is a great asset to Acura of Pembroke Pines and is a big reason that I highly More

by PBERNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback, Paul! Jean always takes such great care of his customers and we're certainly lucky to have him on our team. Thanks for being an Acura of Pembroke Pines customer and we'll see you at your next visit!

September 01, 2021

I did this already after my visit. I guess 25 words are needed for this review and I have no idea why you didn't get my last review as this can get frustrating More

by XENALESS1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Sep 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! - Acura of Pembroke Pines

September 01, 2021

Very professional and friendly staff, made my visit enjoyable. I will recommend Acura of Pembroke Pines to all my friends. Thank you for your help! More

by GONGA05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Olive
Sep 01, 2021 -

Acura Of Pembroke Pines responded

We're happy you had a great experience at Acura of Pembroke Pines! Thank you so much for leaving the team your kind review and recommendation!

September 01, 2021

I’ve always service with Jordan for years. He always provide outstanding service. I will continue to bring my Acura here for maintenance with Jordan. Complimentary car wash was A+ also. More

by LDBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Acura Of Pembroke Pines responded

We are so proud that Jordan and the team at Acura of Pembroke Pines can always do a great job for you! Thank you!

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