Acura Of Pembroke Pines

We received excellent service from Jean Lewis, as he has done several times over the past 8 years. He is always friendly and helpful in the facilitation of us receiving fast and reliable service on our cars done several times over the past 8 years. He is always friendly and helpful in the facilitation of us receiving fast and reliable service on our cars. More

Excellent, great turnaround time. Mike Grasso was my advisor. Car was delivered cleaned and the repair was completed in timely fashion. Very pleased this time around. advisor. Car was delivered cleaned and the repair was completed in timely fashion. Very pleased this time around. More

Ron Richardson was amazing! He took the time to explain every detail that was done, and other items I needed to complete in my vehicle. Excellent customer service! every detail that was done, and other items I needed to complete in my vehicle. Excellent customer service! More

Excellent service!! Jean Louis deserves a raise, he is a gem. He was was headed to lunch but he took the time to assist me. gem. He was was headed to lunch but he took the time to assist me. More

Bought an 2019 Acura ILX from this dealer. While, it was used it came with a Certified Pre-Owned warranty. I bought the car in December, but since then we have put less than 700 miles on the car and it dev used it came with a Certified Pre-Owned warranty. I bought the car in December, but since then we have put less than 700 miles on the car and it developed a pretty dramatic shudder at idle - as if it were thinking about stalling. It had a slight shudder the day we bought it, but it got worse even though we weren't really driving the car. Brought it in to the dealer. The service advisor later called me and said there is nothing mechanically wrong with it and the mechanic said that's how it's supposed to run and I should expect that in an ILX but that wouldn't be the case in a higher-end model like the TLX. He then told me that we could try cleaning the injectors and maybe that would fix the problem. -- Well, is there a problem or isn't there one? He said this was a maintenance issue. The net is that I paid ~$180 to have the injectors cleaned and that fixed the problem that the mechanic said didn't exist. But I'm very unhappy that: (1) They sort of suggested I should have bought the more expensive model if I didn't want that shudder. (2) They said "Everything is operating as it should" but then they were happy to sell me something that is not covered by the warranty to make it operate even better. (3) Doesn't seem fair that a car I bought with CPO warranty should need maintenance after less than 700 miles. More

A+ SERVICE. SOLVED THE PROBLEM THE FIRST TIME AROUND. EXCELLENT COMMUNICATION AND VERY EFFICIENT AND RESPECTFUL WITH TIME. CAFE IS A NICE TOUCH AND CAR WAS READY BEFORE BREAKFAST WAS FINISHED EXCELLENT COMMUNICATION AND VERY EFFICIENT AND RESPECTFUL WITH TIME. CAFE IS A NICE TOUCH AND CAR WAS READY BEFORE BREAKFAST WAS FINISHED More

Jean Louis is an OUTSTANDING Service Representative. Mr Louis always goes above and beyond to ensure my service issues are handled promptly & professionally. Been a customer for over 10 years at this loca Louis always goes above and beyond to ensure my service issues are handled promptly & professionally. Been a customer for over 10 years at this location. Service has always been excellent. More

Jean Louis is my go to guy. He is always attentive and listens to any issues I may have. Nothing but A++ service at Acura if Pembroke Pines. listens to any issues I may have. Nothing but A++ service at Acura if Pembroke Pines. More

They are consummate professionals. I have never had an easier, more pleasant, transaction with a vehicle in my life. Ryan Reeves is the very best to work with and I highly recommend working with him. easier, more pleasant, transaction with a vehicle in my life. Ryan Reeves is the very best to work with and I highly recommend working with him. More

I bought a used Honda Pilot and was considered like family. Thanks to Andre for the sales aspect of it and Richard for making sure the car is in top condition. Thanks too to Zack Zinn for making it pos family. Thanks to Andre for the sales aspect of it and Richard for making sure the car is in top condition. Thanks too to Zack Zinn for making it possible for me to afford ot More