Acura Of Pembroke Pines

Ron was the service staff who provided courteous and timely help. This made up for the delay in reaching staff on a busy monday morning, timely help. This made up for the delay in reaching staff on a busy monday morning, More

I highly recommend Acura of Pembroke Pines to be the place to purchase your new vehicle. The staff went above and beyond to get me into a certified pre-owned Acura ILX that I love! Ask to see Oscar Oliv place to purchase your new vehicle. The staff went above and beyond to get me into a certified pre-owned Acura ILX that I love! Ask to see Oscar Olive in sales. He goes above and beyond. More

The overall service was very good. Wait time was longer than I expected 4 hrs. Car wash was poor Neville the Service rep kept me updated than I expected 4 hrs. Car wash was poor Neville the Service rep kept me updated More

Amazing service, Ryan Reeves went above and beyond to get me into my new lease. He took his time showing me the new upgrades with the vehicle. me into my new lease. He took his time showing me the new upgrades with the vehicle. More

THE WORK WAS DONE IN RECORD TIME AND A CAR WASH WAS ALSO I WAS IMPRESSED BY THE HOW FAST THEY CHANGE MY OIL AND A CAR 3 I WAS IMPRESSED BY THE HOW FAST THEY CHANGE MY OIL AND A CAR 3 More

We received excellent service from Jean Lewis, as he has done several times over the past 8 years. He is always friendly and helpful in the facilitation of us receiving fast and reliable service on our cars done several times over the past 8 years. He is always friendly and helpful in the facilitation of us receiving fast and reliable service on our cars. More

Excellent, great turnaround time. Mike Grasso was my advisor. Car was delivered cleaned and the repair was completed in timely fashion. Very pleased this time around. advisor. Car was delivered cleaned and the repair was completed in timely fashion. Very pleased this time around. More

Ron Richardson was amazing! He took the time to explain every detail that was done, and other items I needed to complete in my vehicle. Excellent customer service! every detail that was done, and other items I needed to complete in my vehicle. Excellent customer service! More

Excellent service!! Jean Louis deserves a raise, he is a gem. He was was headed to lunch but he took the time to assist me. gem. He was was headed to lunch but he took the time to assist me. More

Bought an 2019 Acura ILX from this dealer. While, it was used it came with a Certified Pre-Owned warranty. I bought the car in December, but since then we have put less than 700 miles on the car and it dev used it came with a Certified Pre-Owned warranty. I bought the car in December, but since then we have put less than 700 miles on the car and it developed a pretty dramatic shudder at idle - as if it were thinking about stalling. It had a slight shudder the day we bought it, but it got worse even though we weren't really driving the car. Brought it in to the dealer. The service advisor later called me and said there is nothing mechanically wrong with it and the mechanic said that's how it's supposed to run and I should expect that in an ILX but that wouldn't be the case in a higher-end model like the TLX. He then told me that we could try cleaning the injectors and maybe that would fix the problem. -- Well, is there a problem or isn't there one? He said this was a maintenance issue. The net is that I paid ~$180 to have the injectors cleaned and that fixed the problem that the mechanic said didn't exist. But I'm very unhappy that: (1) They sort of suggested I should have bought the more expensive model if I didn't want that shudder. (2) They said "Everything is operating as it should" but then they were happy to sell me something that is not covered by the warranty to make it operate even better. (3) Doesn't seem fair that a car I bought with CPO warranty should need maintenance after less than 700 miles. More