Acura Of Pembroke Pines

The service was good up until I picked up the car and left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the ex left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the expressway, I felt it more. I immediately called Marco Pinto (Service Person). He told me to bring the car back. I went back and explained to him the issue. He came out, checked the tire and told me I had a nail stuck in the tire and it had gone through so the tire had to be replaced. Prognosis: $218+tax. I was in shock and explained to him the car was fine when I dropped it off for service and this nail must have been picked up here as I had just picked it up. He told me there was no proof of that and that they had checked all the tires and they were fine. Basically, it was my word against his. He told me he was sorry but I would have to pay for the new tire as they were not responsible. I paid for the new tire and left the dealership feeling robbed, angry, and so disappointed. After 6 years of being a loyal customer, I am planning to never lease an Acura car again or at least never visit this leadership. You just lost a customer More

Acura of Pembroke Pines it is not a car dealer. They are part of our family for years. It is the place where you know they care and they will do the best for you. Giovanni is the best person to work with wh part of our family for years. It is the place where you know they care and they will do the best for you. Giovanni is the best person to work with when you are getting a car! If you are going to buy a car do not look anywhere else! Camilo it is so honest and he will do his best and more to make sure what you get it is on Your budget! Thank you Giovanni and Camilo for care and allow me to be part of Acura of Pembroke Pines family More

The service was excellent, I did not have to wait long. My advisor periodically giving me updates on my vehicle. I really admire the overall quality of service. My advisor periodically giving me updates on my vehicle. I really admire the overall quality of service. More

So far, so good. Jean kept me informed regarding the diagnostics and the vehicle at this point is running well. Quite a bit of servicing was done and kudos to Jean, my Service Advisor. diagnostics and the vehicle at this point is running well. Quite a bit of servicing was done and kudos to Jean, my Service Advisor. More

The staff always goes above and beyond their duties to make sure we feel comfortable and completely satisfied. 8 years we’ve been clients, when I come in with my 2 kids they treat us all like family and m make sure we feel comfortable and completely satisfied. 8 years we’ve been clients, when I come in with my 2 kids they treat us all like family and make us feel well taken care of. More

I keep coming back to this dealership because Ryan always takes such great care of us, and values my time. The space is always clean and welcoming. takes such great care of us, and values my time. The space is always clean and welcoming. More

Freddy and Rodney were awesomeeeeeee💕 I went in to buy a car and I got a better deal than I expected. Not to mention, everyone was very polite! car and I got a better deal than I expected. Not to mention, everyone was very polite! More

Great sales and faster closing, I’m happy to get my Acura and I recommended this place, Acura of Pembroke Pines 💯💯excellence attention of Mehmet Sal Seyman . and I recommended this place, Acura of Pembroke Pines 💯💯excellence attention of Mehmet Sal Seyman . More

Outstanding team. Highly recommended. This team makes buying easy with quality service! Happy to recommend the team and encourage others to check them out. Acura makes a quality car buying easy with quality service! Happy to recommend the team and encourage others to check them out. Acura makes a quality car More

I was there for 3 hours, only my oil was changed and tires rotated. There was no timeliness and I had to remind of tire rotation as previous service date it was not completed. tires rotated. There was no timeliness and I had to remind of tire rotation as previous service date it was not completed. More