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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,607 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,607 reviews

October 09, 2020

Marco Pinto is an outstanding professional who always goes the extra mile to keep his customer pleased. Overall the service is great but a little expensive. More

by osmar.rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura Of Pembroke Pines responded

Hi Osmar, thank you for taking the time to share your experience working with Marco at Acura of Pembroke Pines! We appreciate your business, and look forward to your next appointment!

October 09, 2020

Jordan Ferber has been amazing like always. Called in with issue and was able to get an appointment right away Thanks again for all you do Acura is very lucky to have an Amazing employee!!!! More

by BABIE24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Jordan at Acura of Pembroke Pines! We appreciate your feedback! See you next time!

October 09, 2020

As usual, Jordan excels in customer service. I don't own an Acura anymore, but still come to their dealership for oil changes because of their quality of service and timely manner. Also, I love that they d More

by BETZY_VARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines team for all of your service needs, Betsy! We appreciate you as a customer!

October 09, 2020

Neville was great and a real pleasure to work with! He made sure my car was serviced quickly, efficiently and within the expected time frame. More

by gabriellevye
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Oct 12, 2020 -

Acura Of Pembroke Pines responded

Hi Gabrielle, thank you for sharing your experience working with Neville at Acura of Pembroke Pines! We look forward to your next service appointment!

October 09, 2020

Jordan was an excellent service adviser! He was attentive during the check-in process, provided priority and rationale for repair completion and communicated consistently. My only issue with this service dep More

by MM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura Of Pembroke Pines responded

Thank you for sharing your review with our team! We're so happy to hear that Jordan took such great care of you during your appointment! We hope to use your feedback to improve your experience next time!

October 09, 2020

Acura Pembroke Pines is a place will you can feel comfortable taking your car to get repaired. They are very professional and know what thier doing. Never had any issues yet with my car after being More

by BKOUL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura Of Pembroke Pines responded

We can't thank you enough for this kind review! Our team at Acura of Pembroke Pines appreciates your 5-stars!

October 09, 2020

This MDX_2020_Aspec is my 3rd Aspec.I am a loyal This MDX_2020_Aspec is my 3rd Aspec. I am a loyal customer. I was looking for ward to $1,500 customer appreciation deduction. It was agreed $30,000 More

by B.CYRUS.D88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Ticker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Tigero
Oct 26, 2020 -

Acura Of Pembroke Pines responded

We value our loyal customers. I'd like to better understand what you were promised during your visit and the timeline for reduced offer. I'm most concerned with the interaction you had with our finance manager that created a poor experience. Please contact Larry, lschlossberg@czag.net, at your earliest convenience to discuss your recent visit.

October 09, 2020

As always, great customer service from Jean. Jean Louis is an outstanding service advisor. He makes himself available, understands your concerns and gives you the best solution available. More

by FSAINTALBIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Jean Louis at Acura of Pembroke Pines! We appreciate you as a customer! See you at your next appointment!

October 08, 2020

Thank you for another terrific service appointment, as always it was timely, quick and my service rep provided clarity as to how long it would take. Simply terrific!! More

by APECHE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Acura Of Pembroke Pines responded

We can't thank you enough for this excellent review! Our team at Acura of Pembroke Pines hopes you choose us for all necessary automotive needs!

October 08, 2020

I love this dealership. Marco Pinto is the best. I always look forward to fast service and a clean car with a very good price. More

by BETTYDAVIS2777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Acura Of Pembroke Pines responded

Hi Betty, thank you for sharing your kind words with our team! We're happy Marco provided you with a 5-star service appointment! See you next time!

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