Acura Of Pembroke Pines

Excellent!! i dont have words to express my satisfaction, My service advise Marco Pinto is one os the best, this is my third Acura at Acura of Pembroke Pines. Ive i dont have words to express my satisfaction, My service advise Marco Pinto is one os the best, this is my third Acura at Acura of Pembroke Pines. Ive highly recommen them. More

Service for my Acura RDX My Service Advisor, Neville, was very nice and professional. He explains very good. He guided me and suggested service for my vehicle that was neces My Service Advisor, Neville, was very nice and professional. He explains very good. He guided me and suggested service for my vehicle that was necessary. More

The entire team is amazing! Customer service is above excellent. The only room for improvement I see is: making sure the car is in perfect condition prior to delivery to client. In my case, there were a excellent. The only room for improvement I see is: making sure the car is in perfect condition prior to delivery to client. In my case, there were a few items that were off base: the car was somewhat dirty (e.g: roof, rims, ants in the trunk), a tail light needed to be replaced due to wetness inside and the back bumper will also need replacement due to a part not flush and popping out. If it wouldn’t have been 9pm I think we would have noticed these isssues and address them prior to me taking possession of the vehicle. Also, the insurance agent on-site was beyond amazing! More

The customer treatment here is amazing. Very knowledgeable, warm and inviting. My service advisor, Mack Remy is thee best!! He makes sure everything is satisfied to your liking and always keeps knowledgeable, warm and inviting. My service advisor, Mack Remy is thee best!! He makes sure everything is satisfied to your liking and always keeps everything upfront about what’s needed when getting your car serviced. More

Truly Exceptional After years of owning BMW's between my two Acura's, I can say that Acura service surpasses BMW! From the service advisor, Jordan (the best!) to the ef After years of owning BMW's between my two Acura's, I can say that Acura service surpasses BMW! From the service advisor, Jordan (the best!) to the effort the team puts in to make sure the customer is treated exceptional, I can truly say it is s pleasure to be back with Acura. Jordan Ferber is a tremendous service advisor and he stops at nothing to make sure customer satisfaction is number 1! I greatly appreciate his and the team's complete commitment to my satisfaction! Highly recommend Acura of Pembroke Pines! More

Best dealer experience During the most chaotic time ( covid 19) my husband and I received the most professional customer service I have ever received. In less than 3 hours w During the most chaotic time ( covid 19) my husband and I received the most professional customer service I have ever received. In less than 3 hours we were able to trade-in and lease 2 new vehicles. All with 3 children under 8! Not only were Theressa and Scott professional, they were gracious enough to allow me the use of a vacant office to construct a real estate contract for my buyer that couldn't wait. This level of customer service is unmatched. Theressa Perrier and Scott you are a rare gem to the sales industry! More

The service and attention was outstanding. Everyone on staff was efficient and cordial. You can tell Mike is laidback but knowledgeable about the product he is selling. He is straight to the point and doe staff was efficient and cordial. You can tell Mike is laidback but knowledgeable about the product he is selling. He is straight to the point and does not waste your time. More

Every time I come here the service gets better and better. I highly recommend Acura of Pembroke Pines to everyone who has an Acura or any car for that matter! Mack Remy is awesome he keeps you informe better. I highly recommend Acura of Pembroke Pines to everyone who has an Acura or any car for that matter! Mack Remy is awesome he keeps you informed while you are waiting for your car to get serviced. More

Perfect Experience The service was efficient and excellent. Mack Remy and Jean Lois were personal and professional. A loner vehicle was provided without question for The service was efficient and excellent. Mack Remy and Jean Lois were personal and professional. A loner vehicle was provided without question for the day for a few hours. More

Recall on vehicle (fuel pump) Acura RDX I was contacted by your service department about a recall on my RDX . We set up an appointment they gave me a loner while the work was being done. Eve I was contacted by your service department about a recall on my RDX . We set up an appointment they gave me a loner while the work was being done. Everything was done on time and I was very pleased with everything. More