Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura Of Pembroke Pines
Pembroke Pines, FL
9,548 Reviews
Welcome to Acura of Pembroke Pines!
We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida.
We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:30 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,548 reviews
December 07, 2019
Always a pleasure Jean Luis is the best in the service department. Always goes above and beyond! Always a pleasure to work with, will be back for ever scheduled mainten Jean Luis is the best in the service department. Always goes above and beyond! Always a pleasure to work with, will be back for ever scheduled maintenance! More
by freddydl
Verified CustomerEmployees Worked With
David Becker
December 07, 2019
Great customer service Mack Remy and team did a great job and I experienced great customer service! My was serviced well and clean upon finishing! I also had a quiet place t Mack Remy and team did a great job and I experienced great customer service! My was serviced well and clean upon finishing! I also had a quiet place to work in the waiting area! More
by SHAREESE1226
Employees Worked With
Mack Remy was an outstanding service rep!!
December 07, 2019
Great service overall Awesome costumer service, very friendly and straight forward with what my car needed and prices for all the services. My agent definitely makes my ser Awesome costumer service, very friendly and straight forward with what my car needed and prices for all the services. My agent definitely makes my service experience very pleasant More
by kevin.ganaim
Employees Worked With
Remy Mackenson
December 06, 2019
Outstanding Dealership Saleman I gave this outstanding rating because of the excellent service I received from my sales representative Michael Duggan. I feel Mike goes out of his wa I gave this outstanding rating because of the excellent service I received from my sales representative Michael Duggan. I feel Mike goes out of his way to make sure each of his customers receive the best deal and service. If Mike ever leaves Acura and goes to another dealership I would follow him. I believe and trust Mike and know he gives me the best advice when it comes to my purchasing my car. Again I feel he is an excellent salesman and the best one you have. More
by KNN9BR
December 06, 2019
Amazing experience This is the second time we do business with Acura of Pembroke Pines, and in both occasions our experience have been unremarkable. We have had the grea This is the second time we do business with Acura of Pembroke Pines, and in both occasions our experience have been unremarkable. We have had the great opportunity to be helped by Sean Bradford and I can ascertain that no other salesman is as knowledgeable, respectful, and kind as him. Our experiences at the dealership have been extremely satisfactory thanks to Mr. Bradford. In my opinion he is a true asset to the company. We will definitely recommend Acura of Pembroke Pines to our family and friends. More
by forgopan80@gmail.com
December 06, 2019
Great! We came to Acura to look at the MDX's and a salesman,Theresa came out and immediately helped us. She was so friendly and helpful and not pushy like s We came to Acura to look at the MDX's and a salesman,Theresa came out and immediately helped us. She was so friendly and helpful and not pushy like some salesmen can be. We ended up purchasing a vehicle and I would recommend Theresa to anyone interested in buying a car at Acura. Amazing experience and we'd come back to her. More
by caveerkamp
Employees Worked With
Theresa Pottier (not sure correct spelling)
December 06, 2019
New car and service excellence The service is always excellent Ryan Reeves in sales and Mack and PInto in service are pleasurable to work with. Good communication, honest and respec The service is always excellent Ryan Reeves in sales and Mack and PInto in service are pleasurable to work with. Good communication, honest and respectful More
by SHARONPJ
December 06, 2019
Regular (periodic) service of the car. Not fully satisfied. Let me start saying that I don't leave nearby of the service center. The car was showing low tire pressure warning 2 times in 10 days apart and that w Let me start saying that I don't leave nearby of the service center. The car was showing low tire pressure warning 2 times in 10 days apart and that was the primary reason for my visit. At the same time, it's been 4,000 miles since the car was serviced and I wanted to complete my periodic service. The gentleman who was helping tried to tell me that I should have waited until it's 5,000. I had the service package and mentioned to him that it will be tough for me to manage time and come back again. Besides that, I was mentioning to him that during the last service, the car was not good (soap scrum was all over the car) and I requested him to have a good car wash this time. He was not happy with that. I had to recommend this service center since there are not that many service centers I can choose. More
by MAZHARUL.HAQUE2
Employees Worked With
Forgo the Name. It should be in the system
December 06, 2019
Very professional & Thorough I love the level of customer service I’m given at Acura in Pembroke Pines. I’m always met with the utmost professionalism and competence. I love how t I love the level of customer service I’m given at Acura in Pembroke Pines. I’m always met with the utmost professionalism and competence. I love how they keep the information simple & don’t price gouge me as a female customer. More
by ERICKA6174
Employees Worked With
Mr. Neville Braganza
December 05, 2019
No appointment, no problem No appointment after the Thanksgiving holiday, pulled up, registered, met with the advisor, job was completed in about an hour with a wash included. No appointment after the Thanksgiving holiday, pulled up, registered, met with the advisor, job was completed in about an hour with a wash included. One frustration was when I called to see about bringing my car in I called about 4 times before an advisor from service picked up the phone. More
by VGLEASON
Employees Worked With
Remy Mack
