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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,567 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,567 reviews

October 18, 2019

Excellent Service Service experience was excellent. fully explained what all things were needed and kept me in loop of service status. Overall the service center visit More

by manusunil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Oct 18, 2019 -

Acura Of Pembroke Pines responded

We are glad your service experience went as smoothly as possible. Thank you for your business and the review!

October 18, 2019

Servíce Went in for oil change. Was in and out in 1 hour. Same impeccable service every time. We recommend to anyone. Jordan Ferber is the best! More

by KENSERRANO89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Glad we could once again deliver a great experience! Thank you for leaving us the 5-star review.

October 18, 2019

Excellent welcome and service delivery I was greeted warmly and promptly. Waiting area was comfortable and car was delivered in time with good value. My service rep Jean went the extra mi More

by tisale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Luis
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Thank you for the positive review! We are glad you enjoyed your experience with the delivery process. Thank you for choosing Acura of Pembroke Pines, and leaving us the positive review!

October 18, 2019

Love my Acura! I had a great experience when I went to get a new car. The employees there worked with me and made sure that I got the best deal possible. They also m More

by JONELLEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Communication is key to great service! Thank you for the positive review, and your business. We hope you enjoy the new ride!

October 18, 2019

Great service! Thank you for a great service, comfortable waiting room ! Great attention with the car, washing the car is very helpful too! Enjoy the coffee and env More

by jaramillomariaclara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Service is our expertise! We are glad you enjoyed your service experience. Thank you for the 5-star review, and choosing Acura of Pembroke Pines.

October 18, 2019

Great customer service Neville provided excellent customer service. Neville listened to my concerns in regards to my vehicle and ensured the problems were assessed and recti More

by CARAMELNSWEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Oct 18, 2019 -

Acura Of Pembroke Pines responded

You are always in great hands with Neville. Thank you for sharing your experience with him, and choosing Acura of Pembroke Pines!

October 18, 2019

Tires & Brakes Got tires put on the front. Jordan showed me the tread wear with the meter & I also inspected at the ladder bars. I knew I needed the left front & aft More

by RPMJR130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Acura Of Pembroke Pines responded

It was our pleasure taking care of your tires and brake shoe replacements. We are glad to hear the car is running smoothly! We appreciate you taking the time to leave us the 5-star review, and choosing Acura of Pembroke Pines.

October 18, 2019

Amazing Customer Service Jordan Ferber is always providing Amazing Customer Service. Thats why I keep coming back to Acura and him Acura should be extremely happy to have suc More

by BABIE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Acura Of Pembroke Pines responded

Jordan is certainly an asset to have as part of our team here in Pembroke Pines. Thank you for the review, and your business!

October 17, 2019

Excellent The service per se was excellent. However, I am concerned that the charge of $460.00 to replace a rear stop light was excessive and does not invite n More

by TERES81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

Thank you for providing us with the positive feedback. In regard to the price, this was the result of not just the tail light, but your tail light system being damaged. The replacement part alone is $319. This does not include labor or tax. We also detailed your vehicle and bumper to remove the markings from the damage. If you would like to discuss this in further detail, you may contact our GM at lschlossberg@czag.net.

October 17, 2019

Fantastic Service Special thanks to Mr. Jordan Ferber and his staff for great service and had me in and out ASAP, Acura of Pembroke Pines Dealership has always been gr More

by cherryhugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

We do our best to make each visit a good one! Thank you for always choosing our dealership, and leaving us the wonderful review. The team here appreciates your time and business!

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