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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,580 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,580 reviews

October 18, 2019

Excellent Service Service experience was excellent. fully explained what all things were needed and kept me in loop of service status. Overall the service center visit More

by manusunil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville
Oct 18, 2019 -

Acura Of Pembroke Pines responded

We are glad your service experience went as smoothly as possible. Thank you for your business and the review!

October 17, 2019

Fast and flexible! I went in for something else and was able to get the service for the car at the same time. They were fast and the waiting room was perfect, for when More

by GGGG79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy *****
Oct 17, 2019 -

Acura Of Pembroke Pines responded

We like to keep our customers comfortable, no matter the age! Thank you for sharing your experience with our service department. We appreciate your business and the review.

October 17, 2019

Fantastic Service Special thanks to Mr. Jordan Ferber and his staff for great service and had me in and out ASAP, Acura of Pembroke Pines Dealership has always been gr More

by cherryhugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

We do our best to make each visit a good one! Thank you for always choosing our dealership, and leaving us the wonderful review. The team here appreciates your time and business!

October 17, 2019

Excellence personified Jordan Ferber (as in the past) provided me with great service/effort. Always kept me updated. The entire staff was friendly, courteous and a pleasu More

by Frank S. Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy, David Becker
Oct 18, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Jordan and the rest of our team! Thank you for the 5-star review, Frank.

October 17, 2019

Great service Went in to get a used car that i saw online. Met with Jorge he was really helpfull and patient. The Camilo helped greatly with the financial aspect of More

by FJGRACIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Oct 17, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! We take great pride in our team here in Pembroke Pines, and appreciate you leaving us the review. Thank you for your business, and we look forward to your next visit!

October 17, 2019

Excellent The service per se was excellent. However, I am concerned that the charge of $460.00 to replace a rear stop light was excessive and does not invite n More

by TERES81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

Thank you for providing us with the positive feedback. In regard to the price, this was the result of not just the tail light, but your tail light system being damaged. The replacement part alone is $319. This does not include labor or tax. We also detailed your vehicle and bumper to remove the markings from the damage. If you would like to discuss this in further detail, you may contact our GM at lschlossberg@czag.net.

October 16, 2019

great service, great customer service and friendliness by Neville. He did the extra mile to get my car done as soon as possible. Will return. More

by TARJA.STEPHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
neville braganza
Oct 17, 2019 -

Acura Of Pembroke Pines responded

You can always rely on Neville for quality customer care. Thank you for leaving us the positive review, and choosing our dealership for your service needs.

October 16, 2019

Highly Recommend I recently signed a new lease and switched from my previous Acura dealership to Acura Pembroke Pines, and could not be happier. Everything about the More

by stephaniecypkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

Stephanie, thank you for taking the time to leave us the excellent review. Our team here at Acura of Pembroke Pines will do whatever it takes to see a customer leave satisfied in a car they are happy with. We are glad you enjoyed your experience, and appreciate your business!

October 16, 2019

Air bag recall Excelente Custumer service and provide good time I truly recommend dealer and service well they a offered me lots of options to the service thank More

by FABIAN2152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Oct 17, 2019 -

Acura Of Pembroke Pines responded

It was our pleasure! Thank you for taking the time to leave us the 5-star review.

October 16, 2019

So so experience. Vehicle was not filled with fuel at the time of delivery. Second vehicle that I buy from Acura of Pembroke Pines so I was expecting not to beg for fue More

by WTEJEDA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Acura Of Pembroke Pines responded

We are sorry to hear you weren’t completely satisfied with the delivery. Typically, we don’t top-off the tanks on our pre-owned vehicles. However, if you would like to contact our GM directly, we can arrange to fill up your tank. You can reach our GM, Larry, at lschlossberg@czag.net.

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