Acura Of Pembroke Pines

The car showed a tire was low, went to check if I had a flat I took the car in to find out if I had a flat tire. I received the excellent service I have always experienced from everyone at the dealer. I took the car in to find out if I had a flat tire. I received the excellent service I have always experienced from everyone at the dealer. More

Excellent Like always Marcos Pinto was very diligent and very helpful to get my car services and to fix a issue with my software update. Excellent customer serv Like always Marcos Pinto was very diligent and very helpful to get my car services and to fix a issue with my software update. Excellent customer service from him. More

Excellent!!! Great Service Team! Very knowledgeable and friendly! Marcos from service was very kind and helpful. He explained everything that my car needed in deta Great Service Team! Very knowledgeable and friendly! Marcos from service was very kind and helpful. He explained everything that my car needed in detail and got his team to do it in a timely manner. I am very happy and grateful! More

Experience It was a great collaboration to help get me the car I wanted. It was a process for sure but Mike worked to help me negotiate and Scott and Camilo work It was a great collaboration to help get me the car I wanted. It was a process for sure but Mike worked to help me negotiate and Scott and Camilo worked on the final close out with the financing. I’m very happy with my new ACURA MDX. More

JORDAN IS GREAT! Jordan treated us wonderfully when we came in for service. He was also able to get us a loaner car so we could keep an appointment with our doctor. Jordan treated us wonderfully when we came in for service. He was also able to get us a loaner car so we could keep an appointment with our doctor. More

Recall good service, Remy put attention to detail and was pleasant and explain things to me. Even though it was a recall that made it uncomfortable, I felt a good service, Remy put attention to detail and was pleasant and explain things to me. Even though it was a recall that made it uncomfortable, I felt at ease at the location More

Very disorganized in many respects. My cosigner said that much of his contact with the dealership was disorganized. In my case, the transfer of the cars was a disaster. When I got to d My cosigner said that much of his contact with the dealership was disorganized. In my case, the transfer of the cars was a disaster. When I got to dealership I was told that Giovanni Vargas had an emergency and was not available. Jorge jumped into his place and transferred the license plate to the new car and said you are ready to go. With that I asked for help in taking decals from my old car and a sun pass and a telephone holder which was done without a problem. At that time I asked if there were any papers. Nobody knew anything and I was asked who my contact was. I told them it was Campbell and I at least needed a copy of the new registration with the vin no. so I could notify the insurance company. Eventually they brought out a single copy of the registration. No other papers. I then asked if they needed my title and they said yes so I dropped the title on GIOs desk unsigned. After that I ASKED for help to install my IPHone for bluetooth and Jorge showed me the tech board and installed my IPhone. I had to ask for this. Jorge then got my wife some coffee but nothing else was said to me and I looked at the car and saw many areas where the paint was chipped. The car was under a dark carport and when I got home I noticed a scrape on the rear bumper which had been touched up with the wrong paint color. I was also told by Gio that I would get a full tank of gas and my gas range was 100 miles. I have never been as disappointed with the attention I got in this dealership compared to any others I have ever dealt with. I will expect that there will be contact after this review and will wait to hear from you as soon as possible. More

Excelent service as usual! Always a great experience taking my car to service! Usually done quicker than expected, the staff is knowledgeable and friendly. Marco Pinto always e Always a great experience taking my car to service! Usually done quicker than expected, the staff is knowledgeable and friendly. Marco Pinto always explains everything very well. More

Excellent I was satisfied with the quality of the services and how quickly I was taken care of. Would highly recommended the excellent service from Acura Pembro I was satisfied with the quality of the services and how quickly I was taken care of. Would highly recommended the excellent service from Acura Pembroke Pines. More

Satisfied The staff is super friendly. Upon arrival, I was immediately greeted and escorted into the customer waiting area. The only area that needs improvement The staff is super friendly. Upon arrival, I was immediately greeted and escorted into the customer waiting area. The only area that needs improvement is the customer waiting area. Other Acura dealerships that I have visited in Dade and Broward offer COMPLIMENTARY chips, bagels, fruit, cookies, coffee, hot chocolate, tea, pastries, and popcorn in the customer waiting area. I was surprised to discover the only "refreshments" offered at Pembroke Pines is coffee and water. More