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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,423 Reviews

5,423 Reviews of Acura Of Pembroke Pines - Service Center

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June 20, 2022

Fast and great service every time I visit Acura Pines. I will definitely recommend this location for car service! More

by NATASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Acura Of Pembroke Pines responded

Each and every day, we strive to be excellent. Ratings like yours are always our goal! - Acura of Pembroke Pines

June 19, 2022

Excellent customer service from the time I arrive. I like to wait while my car is service, they provide fresh coffee and water at all times and waiting area is comfortable and kept clean. More

by shaasnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Acura Of Pembroke Pines responded

We are proud to read what a great experience you had! Thank you for taking the time to let us know. - Acura of Pembroke Pines

June 19, 2022

I thought service was their specialty but it was very poor. My car was washed but the inside of my car was filthy. I had an oil change and the mechanic didn’t even screw the engine oil filler cap back in More

by DWAYNE.B4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Grasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback. We're disappointed to hear about this experience and will make sure it gets looked into & addressed with our team. If you'd like to speak with us further, please feel free to contact our Service Department at (877) 468-9930. Thanks again.

June 19, 2022

My advisor was really great he was really knowledgeable and he really took care of me really please with his job. More

by Luis Fuchu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Jun 21, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Luis! We hope to see you back here at Acura of Pembroke Pines for all of your future auto needs.

June 17, 2022

Clean, organized , friendly staff even the maintenance people from outside to finish Well organized and close More

by ROLY_OTERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Tigero
Jun 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for the five stars! We hope to see you back here at Acura of Pembroke Pines for all of your future auto needs.

June 17, 2022

Michael was knowledgeable and great to Work with. He called my old dealership to get more info and was efficient. More

by SARAH.PEREZSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Acura Of Pembroke Pines responded

It's great to hear that Michael made your experience easier, Sarah! Thank you for trusting Acura of Pembroke Pines to provide five-star care! We hope to see you again!

June 17, 2022

My advisor was excellent and personable. The center is comfortable to do work. The cleaning was good. More

by bagrumberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Acura Of Pembroke Pines responded

Thank you so much for the 5-star review. We greatly appreciate you choosing to shop with us! - Acura of Pembroke Pines

June 16, 2022

Always a pleasure coming to the Pines location everyone always greets you with a smile and is always willing to help More

by Katarina498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Olive IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for the five stars, Katarina! We hope to see you back here at Acura of Pembroke Pines for all of your future auto needs.

June 16, 2022

Our professional advisor Rayon Thompson was superb. I had an oil change done right towards the end of closing time. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Jun 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review! We're happy to hear Rayon took excellent care of you during your visit and we hope to see you again next time here at Acura of Pembroke Pines!

June 16, 2022

Excellent work and courteous, professional staff! Thank you for taking great care of my car. More

by Greg Rydzewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Acura Of Pembroke Pines responded

It's our privilege to serve you, Greg! Thanks for trusting Acura of Pembroke Pines with your business. We look forward to seeing you next time!

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