Acura Of Pembroke Pines - Service Center

I went to the Service Department for a faulty Auto Idle Stop which sometimes works properly and sometimes kicks off prematurely, but my experience there was terrible. I was given a choice of appointment ti Stop which sometimes works properly and sometimes kicks off prematurely, but my experience there was terrible. I was given a choice of appointment times of 10AM or 3PM. I chose 10AM but when I arrived, I was told the appt. was for 3 PM. Rayon (last name?) said he would try to find someone to check the car. About a half hour later he told me that the mechanic test drove the car and couldn't find anything wrong. If this test drive actually occurred, why was I not with the mechanic? Rayon suggested that I take a video of the problem, but the time at which the Idle Stop fails is variable from immediately to a few seconds to 90 seconds to not at all. Furthermore, I had already told Rayon about the error messages I receive, so the video wouldn't have shown him anything he didn't already know (except perhaps that I am not crazy). It felt like I was being blown off. So here I am now with a faulty car and another 35 months on the lease and there is nothing I can do about it. More

Professional. Quick service. Good price for service provided. Wait area is clean and accessible. Every was explained. Quick service. Good price for service provided. Wait area is clean and accessible. Every was explained. More

Great job - only bother was being charged for a service which has had same issue since purchase of vehicle - wheel tire wheel shake - I was charged rotate and balance which has had same issue since purchase of vehicle - wheel tire wheel shake - I was charged rotate and balance More

They were professional and did everything they were supposed to do for the service of my vehicle supposed to do for the service of my vehicle More

Jordan always does a great job and is an exceptional service manager. I will always get my service done at Acura service manager. I will always get my service done at Acura More

Really nice and professional. Jordan saw my car in service and made a special stop to say hello. Jordan saw my car in service and made a special stop to say hello. More

Always a good experience with AoPP service and the dealership in general. They did the oil change and tire rotation and took care of a TSB recall as well. I was given a loaner for the day. dealership in general. They did the oil change and tire rotation and took care of a TSB recall as well. I was given a loaner for the day. More

Always has great service. Everyone is friendly and helpful. My rep Jordan Ferber was beyond helpful. Explained everything thoroughly and helped me with a part I needed to orde Everyone is friendly and helpful. My rep Jordan Ferber was beyond helpful. Explained everything thoroughly and helped me with a part I needed to order as well as installation. More

Jordan was very helpful and got my repair done in a timely matter. He was very helpful. They cleaned my car too! timely matter. He was very helpful. They cleaned my car too! More

Dealership is always a fun place to visit. This time the wait was not too long. we were able to visit with Shaun Bradford. This time the wait was not too long. we were able to visit with Shaun Bradford. More