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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,460 Reviews

5,460 Reviews of Acura Of Pembroke Pines - Service Center

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September 22, 2021

Acura service department and particularly my service representative, Jean Louis, provides excellent customer service!!! Jean Louis is extremely kind, friendly and accommodating!!! More

by RDDIXON049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Acura Of Pembroke Pines responded

We're happy Jean Louis and the Acura of Pembroke Pines team made your service visit a five-star experience! Thank you for leaving us your review!

September 19, 2021

It's A pleasure to visit this site. Michael Grasso, the service advisor is great, he goes beyond to make sure all your concerns are taking care of. Every one is very polite. Also all are wearing masks. Th More

by Noris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aside from Michael don't have name of tech.
Sep 21, 2021 -

Acura Of Pembroke Pines responded

Thank you for the kind words and five-star rating, Noris! The Acura of Pembroke Pines team is happy you feel confident coming to work with us! We'll see you at your next appointment!

September 18, 2021

Ron Richardson was extremely nice and helpful. If I could give him 10 stars, I would. Will definitely be getting my future services done through him. Thanks Ron!! More

by DLAMA013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Sep 21, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback about your recent visit with Ron! He always takes such great care of his customers and we know he'll be so happy to hear your kind words. Thanks again and we'll see you next time here at Acura of Pembroke Pines!

September 18, 2021

Fast service. Oil change and tire rotation were completed in under 1 hour. Ron was courteous and professional. More

by Miriam305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 21, 2021 -

Acura Of Pembroke Pines responded

Hi Miriam, thank you for visiting Ron at Acura of Pembroke Pines! We're happy he was able to provide you with a quick appointment!

September 18, 2021

Ron was amazing! He was very helpful and knowledgeable about the services that I need. More

by Btturnquest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Sep 21, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting Ron with your services! We look forward to seeing you again at Acura of Pembroke Pines!

September 17, 2021

I was running late for my appointment, due to traffic. I called,Jean Louis was very understanding . The service was fast and excellent. More

by PMICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting Jean at Acura of Pembroke Pines! We appreciate your service!

September 17, 2021

Courteous, effective, efficient and satisfactory service, that one would and can consider unmatched. I would recommend anyone I come across to do business here. More

by Ryan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf, Neville Braganza, John Peguero, Richard Im, Andres Perez
Sep 17, 2021 -

Acura Of Pembroke Pines responded

Ryan, We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a five-star experience! Thank you! - Acura of Pembroke Pines

September 17, 2021

Jean Louis and Micheal Duggan are my go to guys at Acura of Pembroke Pines. Excellent service!!! More

by KARLREED7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for the five-star rating! We're glad Jean Louis and Michael helped make your visit special! - Acura of Pembroke Pines

September 17, 2021

Jean, the service advisor who assisted me is excellent. He explains everything thoroughly and is friendly and courteous. The service associates are also very good. They identified my car’s issue and fixed More

by Mycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback about your recent visit here at Acura of Pembroke Pines! We're so glad Jean and the team were able to get your vehicle running like new and we hope we can be of service to you again in the future. Take care!

September 15, 2021

Mike was great and made everything very simple and easy! I will definitely be bringing my vehicle here for all my service. More

by LEANDRO.GUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thank you for visiting us here at Acura of Pembroke Pines - we look forward to seeing you again next time!

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